MS-F and O Commerce Technical-Senior - E

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Description

MSD_F&O Technical_Senior

The Opportunity:

As a Microsoft Dynamics 365 Commerce Technical Senior at EY GDS, you will contribute to the success of enterprise-scale D365 Commerce implementations, primarily in the Retail and commerce domain. You will have the opportunity to work with a growing team and play a key role in delivering financial transformation solutions, process improvements, and ERP implementations to global clients, helping build a better working world.

Key responsibilities:

• Build and maintain strong client relationships through value-driven consulting, technical leadership, and proactive engagement.
• Lead the technical design and development of Microsoft Dynamics 365 Commerce solutions, with a focus on POS systems (MPOS/CPOS) & B2C /B2B Website.
• Configure and extend Store Commerce, Hardware Station, and integrate peripherals such as printers, scanners, cash drawers, and payment devices.
• Configure and extend B2C & B2B website, Site builder.
• Develop custom POS functionalities using Commerce SDK, Online SDK , TypeScript, JavaScript, C#, and .NET Core.
• Implement integrations between POS and backend systems: ERP (F&O), payment gateways, fiscal printers, loyalty programs, and eCommerce platforms.
• Design and maintain offline-first POS architecture, ensuring performance, fault tolerance, and scalability across store networks.
• Collaborate with functional consultants to translate business needs into detailed technical designs and functional design documents (FDDs).
• Utilize Azure DevOps and Lifecycle Services (LCS) for source control, CI/CD pipelines, and environment management.
• Support system testing, performance tuning, deployment, and go-live activities.
• Conduct code reviews, enforce best development practices, and maintain thorough technical documentation.
• Provide Level 3 support post-go-live to resolve POS-related issues and ensure smooth store operations.
  
  

Skills and attributes for success:

• Familiarity with Power Platform, especially Power Apps and Power BI, is a plus.
• Ability to conceptualize and design future-state business processes.
• Experience in conducting GAP analysis, solution testing, and user training.
• Good understanding of security roles, data management, Azure DevOps, and LCS environments.
  
  

To qualify for the role, you must have:

• 5–10 years of experience in D365 Commerce technical.
• Minimum 3 full-cycle D365 Commerce implementations.
• Strong domain knowledge of Retail & eCommerce
• Strong domain knowledge of D365 Site builder tool
• Strong analytical and debugging skills with a focus on performance and reliability.
• Experience with Microsoft SureStep, Agile, or hybrid implementation methodologies.
• Proficiency in working with globally distributed teams and stakeholders.
• Microsoft certifications such as MB-340, MB-900 are preferred.
  
  

Ideally, you’ll also have:

• Knowledge of integration with other Microsoft technologies such as Azure, Power Platform.
• Familiarity with industry-specific retail practices and compliance requirements.
• Experience working in multi-country and multi-legal entity environments.
• Strong documentation, stakeholder communication, and problem-solving skills.
• Proven ability to lead discovery workshops, manage offshore teams, and mentor junior consultants.
• A proactive mindset with the ability to work independently and collaboratively in a global, fast-paced environment.
  
  

What we look for:

• A passionate, hands-on functional expert with deep understanding of retail and eCommerce processes.
• Excellent communication skills and a client-first attitude.
• Ability to manage cross-functional project teams and ensure timely delivery.
• Drive to innovate and continuously improve implementation quality and client satisfaction.
• Strong focus on building long-term relationships and contributing to EY’s high-performance culture.
  
  

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