Microsoft Defender Operations Support
Simeio
Date: 1 day ago
City: Remote, Remote
Contract type: Full time
Remote

Role: Microsoft Defender Operations Support
Location: Bangalore (Hybrid)
We are seeking a skilled Microsoft Defender Operations Support Specialist to join our IT Security Operations team. This role involves providing Level 2 and Level 3 support for endpoint management and identity protection using Microsoft Defender. The ideal candidate will have a strong background in cybersecurity, endpoint management, and identity protection, with experience in handling complex security incidents and optimizing security operations.
Key Responsibilities
Location: Bangalore (Hybrid)
We are seeking a skilled Microsoft Defender Operations Support Specialist to join our IT Security Operations team. This role involves providing Level 2 and Level 3 support for endpoint management and identity protection using Microsoft Defender. The ideal candidate will have a strong background in cybersecurity, endpoint management, and identity protection, with experience in handling complex security incidents and optimizing security operations.
Key Responsibilities
- Endpoint Management:
- Monitor and manage endpoint security using Microsoft Defender for Endpoint.
- Perform advanced troubleshooting and remediation of endpoint security issues.
- Implement and maintain endpoint security policies and configurations.
- Conduct regular security assessments and vulnerability scans on endpoints.
- Identity Protection:
- Manage and support Microsoft Defender for Identity.
- Investigate and respond to identity-related security incidents.
- Implement identity protection policies and monitor for suspicious activities.
- Collaborate with the identity management team to enhance security posture.
- Incident Response:
- Provide L2/L3 support for security incidents, including malware outbreaks, phishing attacks, and unauthorized access.
- Conduct root cause analysis and develop mitigation strategies.
- Coordinate with other IT teams to resolve security incidents and implement preventive measures.
- Security Operations:
- Maintain and optimize security monitoring tools and systems.
- Develop and implement security automation and orchestration processes.
- Create and maintain documentation for security procedures and incident response.
- Collaboration and Communication:
- Work closely with the Security Operations Center (SOC) team to ensure seamless integration of Microsoft Defender solutions.
- Provide training and guidance to L1 support staff and other team members.
- Communicate effectively with stakeholders regarding security incidents and resolutions.
- Bachelor's degree in computer science, information technology, or a related field.
- Minimum of 3 years of experience in cybersecurity, endpoint management, and identity protection.
- Proficiency in Microsoft Defender for Endpoint and Microsoft Defender for Identity.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities.
- Relevant certifications such as CISSP, CEH, or Microsoft Certified: Security, Compliance, and Identity Fundamentals are a plus.
- Experience with security automation and orchestration tools.
- Knowledge of SIEM solutions and threat intelligence platforms.
- Familiarity with cloud security and hybrid environments.
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