MDM process associate

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

Leads the delivery of Client focused procurement services and continuously strives to improve them. Participates in meeting service KPI’s executing diverse and time-sensitive activities, considering compliance, quality and efficiency of delivery. Develops business intimacy with local Stakeholders.May lead and/or provides support to other team members in resolving operational issues within own process expertise.

Job Description - Grade Specific

Role Overview:•Provides services according to the Service Delivery scope to meet specific KPIs•Supports delivery of Procurement services into the Business•Maintains a proactive working attitude towards the Client•Has basic knowledge of the Stakeholder community within the work perimeter•Manages relationships with Stakeholders•Understands P2P processes •Has knowledge about cross-functional work•Monitors process adherence across work perimeter and escalates as needed •Coordinates/supports junior professionals in process adherence and problem solving•Identifies, reports and participates in process improvements implementationGeneral Responsibilities / Accountabilities:•Ensures the daily activities are fulfilled properly and timely in accordance with procedures and KPI targets•Demonstrates knowledge of processes and procedures relevant to the function•Accountable for process compliance within the work perimeter•Responsible for a customer focused service towards the client, reacting to client requests and queries in a timely fashion•Responsive to local Stakeholders in solving day-to-day activities•Provides subject matter expertise as needed by other team members•Supports junior professionals in day-to-day activities •Helps the team to achieve common goals•Acts to overall procurement policies and processes•Continually strives to simplify, standardize and improve processes •Continually seeks out ways to improve Client satisfaction•Proactively shares knowledge on on P2P and Service Delivery procedures with other servise delivery team members•Supports transformation projects activites

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.