Marketing Operations Associate

About PhonePe Group:

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

Job Title: Marketing Operation Analyst

Location: Bengaluru - Work on all days from PhonePe Office - Salarpuria Softzone, Bellandur

Job Description: We are seeking a high energy Operations Analyst to join our team who will play a pivotal role in ensuring the smooth flow of marketing operational processes. This role entails extensive data and operations responsibilities, requiring daily data management, meticulous attention to detail and streamlining operational processes. The candidate should have a strong analytical mindset to problem solve and the ability to collaborate effectively with cross-functional teams. The candidate should have very high discipline of executing and delivering projects on time.

Responsibilities

• Executing Marketing Campaigns of emails, whatsapp, notifications & In-App Banners in close collaboration of Multiple Teams.
• Updating the MIS dashboard from external sources daily and optimizing it for internal use through Excel automation
• Proactively analyzing issues and providing actionable insights to mitigate risks and optimize operations.
• Working collaboratively with cross-functional teams to identify, resolve issues efficiently for operational excellence.
  
  

Ideal Candidate should have :

• Strong ownership and action bias.
• Strong learnability for new tools and skills.
• Strong Excel skills with advanced knowledge in the automation of reports.
• Moderate SQL skills for extracting data.
• Excellent communication skills to convey insights and recommendations.
• Very good team player and collaborator.
• Proven experience (1-2+ years) in operation & analytical roles.
• Preference to someone who has worked in large internet/digital companies in marketing operation roles.
  
  

Qualifications - Bachelor's degree in Business, Finance, Operations Management, or any related field

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
  
  

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

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