Manager - Service Delivery & Management

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Description

The role is responsible for providing support for solution design, development, and implementation for specific business opportunities in WAF, LTS & GTM. The incumbent may lead important projects that require providing experienced project team members with instruction, guidance, and advice in all aspects of the project to ensure delivery of quality outcomes. This is an implementation engineer role, responsible for delivering results that have a direct impact on solution engineering for the assigned account/business.

• In depth understanding of Networking and web application protocols.
• Expert understanding of Load balancing and Layer 7 protocols (TCP, HTTP, HTTPS, SSL) with 7 + years of relevant experience in WAF, LTM and GTM.
• Design, implement, and maintain F5 BIG-IP solutions, including LTM, GTM, and ASM.
• Good understanding of application framework, server technology, Protocol SOAP, XML and HTTP etc.
• Good understanding of Security Policy creation, Entities, Attack Signature, Learning Mode and Logging Profiles.
• Experience designing, building, configuring, managing, fine tuning end to end and maintaining F5 ASM Web Application Firewalls (WAF) modules.
• Strong knowledge of Application security vulnerability defined in OWASP10.
• Collaborate with network and security teams to integrate F5 solutions into enterprise environments.
• Provide hands on support for a variety of network security technologies with a heavy focus on ASM WAF, LTM Load Balancing technologies, F5 GTM and DNS Security.
• Document configurations, procedures, and troubleshooting guides for operational efficiency
• Ability to perform TCP/IP Network traces/packet captures with solid experience interpreting results.
• Configure and optimize load balancing, traffic management, and security policies.
• Monitor and troubleshoot F5 appliances to ensure high availability and performance.
• Develop and manage iRules for traffic manipulation and security enforcement.
• Perform or participate in complex maintenance, Migration Activity or deployment activities.
• Strong knowledge and hand on for tuning the security policy based on traffic learning.
• Professional ASM WAF certification from F5 and Strong Communication Skills.
• Strong working technical knowledge and troubleshooting knowledge of F5 LTM, ASM(WAF) and F5 GTM.
• Working on R-series and Velos is extra advantage.