Manager - Retail Store Operations
Vodafone Idea Limited
Date: 2 weeks ago
City: Hyderabad, Telangana
Contract type: Full time
Role
Store Manager
Function / Department
Retail
Location
Hyderabad
Job Purpose
Responsible for adherence to store processes in terms of documentation and systems. Maintain availability of stock at the store while adhering to norms
Core Competencies, Knowledge, Experience
Store Manager
Function / Department
Retail
Location
Hyderabad
Job Purpose
Responsible for adherence to store processes in terms of documentation and systems. Maintain availability of stock at the store while adhering to norms
Core Competencies, Knowledge, Experience
- Monitoring and ensure quality of acquisition through store
- Increasing revenue per footfall by aiding customers’ purchase decisions
- Achieving profitability (Return on investment) targets for the store
- Minimizing losses from pilferage (wastage) and shrinkage (unidentified losses)
- Managing churn and achieve customer satisfaction for walk-in customers
- Ensure appropriate placement of pop-ups and product displays at store and I resolve store-specific issues within specific timelines
- Coach & train Store Executives and ensure employee-retention and motivation levels are high through regular reviews and performance streamlining of both on-roll and associate employees
- Graduate with P&L Management skills.
- 2-3 years of work experience in Retail Industry
- Store Management & Customer Relationship Management
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