Manager - Retail Franchisee Operations
Vodafone Idea Limited
Date: 3 weeks ago
City: Vadodara, Gujarat
Contract type: Full time
Role
Franchisee Lead Retail
Job Level/ Designation
M1 /Manager
Function / Department
Retail
Location
Job Purpose
Overall responsibility of managing franchisee channels and driving all activities at a VIL franchisee store spanning customer service, store-level sales, outbound sales and managing franchisee profitability.
Key Result Areas/Accountabilities
Franchisee Lead Retail
Job Level/ Designation
M1 /Manager
Function / Department
Retail
Location
Job Purpose
Overall responsibility of managing franchisee channels and driving all activities at a VIL franchisee store spanning customer service, store-level sales, outbound sales and managing franchisee profitability.
Key Result Areas/Accountabilities
- Franchisee handling
- Sales acquisition (in bound and out bound)
- Customer Service
- People management
- Franchisee profitability
- HSW
- Channel handling skill
- Good communication and convincing skills
- Customer handling
- Outbound sales handling skills
- Team handling skills
- Decision making and delivering results
- Graduate
- 4-6 years on role experience
- 1-2 years channel handling experience
- Telecom
- FMCG
- Insurance
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