Manager - Regional Logistics (East)

The world leader in cosmetics, L’Oréal is present in 150 countries on five continents. Our 35 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. L’Oréal supports diversity and sustainable, ethical sourcing for all our products, and we have reduced our emissions by approx. 78% since 2005.

The DNA of L’Oréal is Innovation and we are driven by a real passion for the future. Our Research and Innovation Centres in India are the sixth innovation hub for L’Oréal worldwide to fuel local market innovations.

The distance between beauty and tech is closing rapidly, and we are determined to be pioneers in this new beauty tech world. New digital technologies and services are making the world of beauty move faster than ever before. Data and artificial intelligence are opening new horizons for personalization and customization. By incorporating digital into everything that we do, we are creating a better relationship with our consumers.

When beauty and tech collide, the impossible can happen!

In our journey, we are looking for talented individuals who can lead us on this mission.

Would you like to be a part of the adventure?

We have a suitable opportunity in L'Oréal India Supply Chain for the position of Manager -Regional Logistics. In this individual contributor role, you will be responsible for Distribution centres operations, transportation, audits & compliance of East region. You should have 3-5 years of professional experience with FMCG Industry. The location of the job will be Kolkata.

Key Responsibilities

• Monitoring day to day Distribution Centre operations in line with L’Oréal business requirements and standards.
• Interface sales channels, customers, Fiscal, Legal, IMPEX, Finance & control, and service providers at local level.
• Team coaching, development, and management of off role/3PL resources.
• Monthly monitoring and reporting of warehousing cost in line with budget. Driving cost reduction initiative while improving customer SLA
• Maintenance of stock Hygiene across warehouse.
• 3PL operations KPI and performance Monitoring. Monthly operational and quarterly Business reviews.
• L’Oréal internal KPIs monitoring and reporting on monthly basis, ensure customer claims settlement timely as per SOP.
• RCA and CAPA of operational issues and customer claims in a view to improve and strengthen L’Oréal process and warehouse operations.
• Implementation of lean warehousing and operations, Daily management, 5S etc. to meet and exceed global standards
• Preparing & Publishing of MIS reports as required by Management.
• Audit Compliance as per L’Oréal Policies – Inventory, Social, EHS & Internal Audits.
• Monitoring and managing value added service at 3 PL sites.
  
  

Key Deliverables

• Plan, manage and evaluate logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers in line with L’Oréal policies.
• Deliver solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements.
• Monitor quality, quantity, delivery times, and transport costs.
• Resolve problems concerning execution at distribution Centre, customer issue and transportation issues.
• Ensure the integrity of inventory accuracy and manage stock movements with the help of direct reports.
• Ensure that all functions under supervision operate in accordance with health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors.
  
  

Key Competencies

• At least 3-4 years of proven working experience in Warehousing/Distribution/logistics.
• Record of successful distribution and logistics management.
• Demonstrable ability to lead a team.
• Excellent analytical, problem solving and organizational skills.
• Ability to work independently and handle multiple projects.
• Having strong communication skills to manage the internal and external stakeholder expectations.
• Good commercial and business understanding.
  
  

Key Relationships

• Internally – various functions like Supply & Distribution Planning teams of different business divisions (Consumer, Professional & Luxury Product divisions), Factory & Warehouse Operation Team, Customer Service teams, Procurement, Manufacturing, Sales, Legal, Accounts & Finance teams.
• Externally – 3PL / DC, Transporters Vendors, Consumable Suppliers
  
  

Physical Demands

• Travel will be need based
  
  

Education

• Post-Graduation. MBA in Logistics or Supply Chain is preferred.
  
  

L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law.