Manager, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Manager, Product Management

Job Title

Manager, Product Management, Revenue Optimization – Mastercard Payment Gateway Services (MPGS)

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html ) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Overview

The MPGS product management team is part of a global product function at the centre of payments innovation delivering leading customer experiences through our connected gateway. As part of this remit the team is responsible for defining the strategy, and executing the delivery of, market-leading payment gateway products & value-added services to our acquirers and merchants on a global basis.

Mastercard Gateway is a rapidly expanding global business within Mastercard, offering a large portfolio of products and services across markets. We are seeking a forward-thinking manager to drive revenue and billing optimization. This role sits at the intersection of strategy, product, and operations, shaping how Mastercard Gateway captures value and scales its commercial impact globally.

This is a high-visibility role at the core of Mastercard Gateway’s growth agenda reporting to VP, Revenue Optimization team. The role offers the opportunity to shape pricing and billing strategy globally, establish scalable automation, and influence cross-functional decisions at the highest levels.

Key Responsibilities

• Architect and lead billing flow frameworks for Gateway processing, products and services, supporting the commercial financial obligations and enabling accurate, scalable billing across products and regions.
• Develop and execute process optimization initiatives to enhance billing efficiency.
• Collaborate with Product, Engineering and Global Billing teams to create and streamline billing structure, reconciliation, and reporting.
• Lead end-to-end revenue assurance initiatives, identifying leakage points across implementation, onboarding, and billing processes.
• Partner with Sales, Finance, and Regional leaders to design innovative frameworks and automated processes to ensure continuous monitoring, audit accuracy, and long-term revenue protection.
• Establish governance processes for contract-to-billing handovers, ensuring compliance and timely revenue recognition.
• Represent Billing within Studio (product lifecycle governance), reviewing products for commercialization readiness.
  
  
  

All About You

• Understanding of the ecosystem of payment processing, authorization and acquiring services, with specific experience with an acquirer or payment service provider preferred.
• Collaborative team player: proven track record in collaborating with multiple cross-functional (both internal and external) teams across multiple locations; exceptional in facilitating challenging conversations and managing ambiguity
• Natural problem solver: analytical, curious with a “can-do” attitude; solutions-oriented skillset and fact-driven approach to product development.
• Highly organized and able to deal with multiple and competing priorities
• Experience in Product Management, revenue optimization, and/or strategy (payments or fintech preferred).
• Strong analytical, business and financial acumen.
• Excellent communication and presentation skills; capable of crafting compelling narratives.
• Ability to thrive in a fast-paced, complex environment, balancing strategic vision with execution.
• Knowledge and skills using product management tools, (e.g. market and product plans, project timelines, marketing research, pricing, business case development)
• Bachelor’s degree in business or relevant experience; advanced degree is helpful
• Technical background (e.g. Computer Science or related field) a plus
  
  
  

Corporate Security Responsibility

Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security. All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And Therefore, It Is Expected That The Successful Candidate For This Position Must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
  
  
  

Corporate Security Responsibility

All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.