Manager, People Operations – APAC

Description

What We’re Looking For:

We’re looking for a dynamic People Operations Manager for our APAC region (Japan, China, Hong Kong, Australia, Singapore, Malaysia, India) to drive operational excellence and lead our People Ops team across the APAC region. This is a people manager role that combines strategic thinking with hands-on execution. You’ll be responsible for delivering exceptional employee experiences, leading regional HR initiatives, managing day-to-day People Operations tasks, ensuring operational excellence and leading a high-performing APAC People Operations team.

As a trusted leader, you’ll work closely with cross-functional stakeholders, regional managers, and global HR colleagues to bring consistent, high-quality People Operations support throughout the employee lifecycle and focusing on operational excellence. This role will be reporting directly to the Senior Director, People Operations.

What You’ll Do:

• Lead and manage the APAC People Operations team, providing coaching, guidance, and career development.
• Oversee the execution of core HR processes across the region — onboarding, offboarding, HRIS transactions, employee job changes, benefits, and immigration.
• Ensure compliance with local labor laws and internal policies across APAC locations.
• Partner with the global People team on company-wide projects, bringing an APAC lens to HR initiatives.
• Partner with Sr. Director, People Operations to drive operational efficiency, process improvements and automation initiatives across the employee lifecycle, including Workday workflows, JIRA ticketing systems and onboarding platforms.
• Build strong relationships with employees and managers, delivering proactive support and timely resolution of People-related queries.
• Lead vendor relationships for benefits, background checks, and contractor onboarding in APAC.
• Serve as a regional subject matter expert and advisor to business leaders on People Ops best practices, programs and provide scalable solutions.
• Lead training initiatives and enablement programs for employees and managers in maintaining operational efficiency and self-serve initiatives.
• Lead global and APAC internal audits and also manage people systems audit ensuring data integrity and compliance.
• Own or co-lead strategic People Operations projects that enhance employee experience and operational excellence in the region.
• Generate and analyze HR metrics and reports to inform decision-making, support the rest of the People Team with reporting and data insights.
  
  

What You’ll Bring:

• 8+ years of progressive HR/People Operations experience, with at least 2 years in a managerial or team lead capacity.
• Proven track record of delivering People Ops services in a high-growth environment.
• Strong knowledge of HR practices and compliance requirements across multiple APAC countries.
• Prior experience using Workday (preferred) or other HRIS platforms.
• Proficiency in Microsoft Office and Google Suites, showcasing prowess in Word, Excel, and PowerPoint.
• High attention to detail and strong project management, analytical, and problem-solving skills.
• Excellent interpersonal and communication skills with a high degree of empathy and discretion.
• Ability to do presentations and deliver programs.
• Ability to collaborate across time zones and work effectively in a global, matrixed organization.
• Bachelor's degree in Human Resources or a related field preferred.
• A passion for building scalable processes and improving employee experiences.
• The ability to lead through change and ambiguity.
• A hands-on, team-first mindset with a balance of strategic thinking and tactical execution.
• High emotional intelligence and an authentic leadership style that inspires trust and results.
  
  

What we offer:

• Enjoy flexible paid time off for enhanced work-life balance.
• Comprehensive health insurance tailored for you.
• Employee assistance programs covering mental health, legal, financial, wellness, and behaviour areas to ensure your overall well-being.
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Benefit from our family leave program, which grows with your tenure at Meltwater.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
  
  

Our Story

At Meltwater, we believe that when you have the right people in the right environment, great things happen.

Our best-in-class technology empowers our 27,000 customers around

the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.

Our award-winning global culture drives everything we do and creates

an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along

the way.

We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.

We’re proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.

We are Meltwater. Inspired by innovation, powered by people.

Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.