Manager - Outbound & Vi Mini Stores

Vodafone Idea Limited


Date: 2 weeks ago
City: Port Blair, Andaman and Nicobar Islands
Contract type: Full time
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role

FOFO Lead

Job Level/ Designation

M1

Function / Department

Retail

Location

Kerala

Job Purpose

  • Build up sales and service infrastructure through identifying quality channel partners, retain them by ensuring profitability.
  • Responsible for customer service through higher TNPS/EQ, sales and revenue targets across all products (voice – postpaid/ prepaid, data etc.)
  • Achievement of key targets (Revenue, RoI) for FOFO channel
  • Execution of all strategies and plans for the FOFO channel


Key Result Areas/Accountabilities

  • Ownership of revenue targets for FOFO channel
  • Accountability for overall FOFO channel profitability
  • Expansion of franchise channel- Identification & recruitment of FOFO channel Partners
  • Monthly reviews and planning for FOFO with regular updates to the Retail Lead
  • Team conflict resolution
  • Coaching and training of franchisee owners/CREs
  • Regulatory compliance


Core Competencies, Knowledge, Experience

Good communication skills & Distribution/channel management skill

P&L management skills

Awareness on technology advancements & new digital product knowledge

Leadership & People management skills/conflict management

Understanding of store management and customer relationship management

Problem Solving

Must Have Technical / Professional Qualifications

  • Essential : Graduation – Regular/MBA
  • Desired : post - graduation in business management/MBA
  • work ex: 1 - 4 years
  • Experience in the retail/ sales industry
  • Open to mobility
  • People management skills


Vodafone Idea Limited (formerly Idea Cellular Limited)

An Aditya Birla Group & Vodafone partnership

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Interesting Job Opportunity: UI/UX Designer - Figma/Sketch/Adobe XD

Coddle Technologies Pvt. Ltd., Port Blair, Andaman and Nicobar Islands
5 days ago
Who Were Looking ForWere on the hunt for a driven and imaginative UI/UX Designer with 13 years of experience crafting digital experiences that are as functional as they are beautiful. If you love solving real user problems through design and can balance aesthetics with usability, youll thrive in this role.Youll be a key part of our design process - translating...

Territory Business Executive - Calicut

Galderma, Port Blair, Andaman and Nicobar Islands
1 week ago
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest...

Associate Software Test Engineer - Manual/Automation Testing

Coddle Technologies Pvt. Ltd., Port Blair, Andaman and Nicobar Islands
3 weeks ago
Job DescriptionWe are looking for a passionate Test Engineer with 6 months to 1 year of hands-on experience in both Manual and Automation Testing. The candidate will be responsible for ensuring the quality and reliability of applications by designing and executing test cases, identifying bugs, and supporting the development team in delivering a high-quality product.Key Responsibilities Understand requirements and create...