Manager, Oracle Analytics Customer Excellence (OASE)

Job Description

Customer Excellence Advisory Lead (CEAL) aims to enable customers to fully leverage their data by offering top-tier architectural guidance and design. As part of the Oracle Analytics Service Excellence organization, our team includes Solution Architects who specialize in Oracle Analytics Cloud, Oracle Analytics Server, and Fusion Data Intelligence. Our main goal is to ensure the successful adoption of Oracle Analytics.

We engage with customers and partners globally, building trust in Oracle Analytics. We also collaborate with Product Management to enhance product offerings and share our insights through blogs, webinars, and demonstrations.

This role is crucial for any enterprise aiming to fully leverage Oracle’s Fusion Data Intelligence, ensuring that their business users not only adapt to but also thrive in a data-driven environment.

Career Level - M2

Responsibilities

• Strategy Development: Develop and refine the strategy for deploying, integrating, and enhancing the adoption of Fusion Data Intelligence to support organizational goals.
• Team Leadership: Lead, develop, mentor, and retain a team of solution architects to implement FDI solutions effectively in timely fashion, pre and post sales.
• Project Management: Oversee multiple customer projects, ensuring they are implemented (post sales) and converted (pre-sales) on time, within scope and within the budget.
• Stakeholder Engagement: Collaborate with key internal and external stakeholders to align Fusion Data Intelligence capabilities and its vision with business needs.
• Training and Development: Ensure team members are well-trained on the latest features and best practices in Fusion Data Intelligence including AI and ML.
• Technical Guidance: Provide expert guidance on the technical aspects of Fusion Data Intelligence, including data augmentation, data reliability, and data security.
• Innovation: Encourage innovation and continuous improvement within the team, exploring new ways to leverage Fusion Data Intelligence for business advantage.
• Partner Management: Manage relationships with Oracle and other partners to ensure that the customer's needs are being met and to stay updated on the latest developments.
• Compliance and Security: Ensure that all data management practices comply with legal and regulatory standards.
  
  
  

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.