Manager Operational Excellence LDC
Novartis India
Date: 8 hours ago
City: Hyderabad, Telangana
Contract type: Full time
Summary
Job Description Summary
As the Operational Excellence Manager for Lean Digital Core (LDC), you will manage the design, implementation, and continuous improvement of Medical Affairs processes. Your mission is to drive process excellence, ensure compliance, and deliver measurable improvements in efficiency, quality, and user experience across the Medical Affairs organization globally. You will support Global Process Owner Medical Affairs in successful delivery of improvements in Medical Affairs processes.
About The Role
Manager Operational Excellence LDC
Location – Hyderabad Hybrid
About The Role:
As the Operational Excellence Manager for Lean Digital Core (LDC), you will manage the design, implementation, and continuous improvement of Medical Affairs processes. Your mission is to drive process excellence, ensure compliance, and deliver measurable improvements in efficiency, quality, and user experience across the Medical Affairs organization globally. You will support Global Process Owner Medical Affairs in successful delivery of improvements in Medical Affairs processes.
Key Responsibilities:
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Essential Requirements
You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
Commitment To Diversity And Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Job Description Summary
As the Operational Excellence Manager for Lean Digital Core (LDC), you will manage the design, implementation, and continuous improvement of Medical Affairs processes. Your mission is to drive process excellence, ensure compliance, and deliver measurable improvements in efficiency, quality, and user experience across the Medical Affairs organization globally. You will support Global Process Owner Medical Affairs in successful delivery of improvements in Medical Affairs processes.
About The Role
Manager Operational Excellence LDC
Location – Hyderabad Hybrid
About The Role:
As the Operational Excellence Manager for Lean Digital Core (LDC), you will manage the design, implementation, and continuous improvement of Medical Affairs processes. Your mission is to drive process excellence, ensure compliance, and deliver measurable improvements in efficiency, quality, and user experience across the Medical Affairs organization globally. You will support Global Process Owner Medical Affairs in successful delivery of improvements in Medical Affairs processes.
Key Responsibilities:
- Map, analyze and optimize existing Medical Affairs processes to eliminate inefficiencies and bottlenecks.
- Re-engineer legacy processes into streamlined, standardized, and simplified global workflows applying Business Process Excellence methodologies.
- Create and maintain process documentation in systems like ADONIS or other repositories.
- Identify and champion opportunities for automation and digital enablement in Medical Affairs processes.
- Collaborate with LDC cross-functional and country medical teams to translate Medical Affairs needs into User Requirements for system enhancements.
- Support LDC implementation in Medical Affairs through various release stages of country engagement, release scoping to deployment and post go-live support.
- Create relevant Medical Affairs governance documentation, including SOPs and Work Instructions.
- Ensure adherence to internal guidance, policies, SOPs, NFCM and external regulatory frameworks such as GxP.
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Essential Requirements
- At least 5 years of pharmaceutical experience.
- At least 2 years of working in matrix environment and ability to support complex international multidisciplinary teams.
- Experience of Process Mapping and Business Processes Management tools.
- Experience utilizing digital tools and demonstrated digital savviness in support operational excellence initiatives.
- Familiarity in ERP systems preferred.
- Strong tolerance for ambiguity, willingness to adapt.
- Strong tolerance for ambiguity, willingness to adapt, willing to speak-up and challenge.
- Successful delivery of agreed objectives in line with MEOG priorities and LDC releases.
You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
Commitment To Diversity And Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
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