Manager - National Accounts
Swiggy
Date: 1 day ago
City: Bengaluru, Karnataka
Contract type: Full time

Ways of Working: Hybrid : Working from the office 2-3 days a week and working remotely for rest of the week
Brief About NAT Team
The National Accounts team leads partnerships with the largest restaurant chains in the country. Building a mutually beneficial and sustainable partnership with restaurants is the key objective that team drives.
Roles & Responsibilities
Brief About NAT Team
The National Accounts team leads partnerships with the largest restaurant chains in the country. Building a mutually beneficial and sustainable partnership with restaurants is the key objective that team drives.
Roles & Responsibilities
- Complete ownership of National restaurant Chains (accounts) maintaining sustainable and mutually profitable growth on business.
- Build a long-term strategic partnership with national restaurant chains leveraging JBPs.
- Use data resources available across business metrics to build deeper insights for partners regularly.
- Manage and own complete the P&L across partners effectively. Understanding of Partner’s P&L and business decisions based on the same is expected.
- Manage and Coordinate onboarding, POS integration, Menu changes, and Operational Performance metrics, and Streamline processes and systems to maximize customer experience.
- Align monthly activation on consumer offerings and App marketing interventions in conjunction with the internal teams.
- Continuously create new growth avenues for restaurants on the platform with deeper engagements.
- Look to partner on Out of App marketing solutions that can propel faster growth for the brand on the platform.
- Ability to resolve partner issues, and escalate to right internal stakeholders to resolve all issues/queries effectively.
- Be on top of the competitive landscape in terms of partners positioning in the ecosystem
- Graduate with 3-6 years of experience in Business Development, Sales or Account Management.
- A competent decision-maker with the ability to develop, own, and build a strategic plan for ensuring the best restaurants partner with us.
- Result-oriented, data forward and a problem-solving approach towards business.
- Effective communication skills
- Should be a team player, working alongside people from all walks of life
- Identifies builds and uses a wide network of contacts with people at all levels, internally and externally.
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