Manager-IN/VAS

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role

TM- prepaid System Ops & Admin

Function / Department

Technology

Location

ROB (Berhampur)

Job Purpose

Operation & Maintenance of IN and related Nodes

Implementation of new Nodes and Integration with existing network elements

Expansion and upgrade

Hardware support and Inventory Management

User access management in IN and Vtopup

Regulatory Compliances & Process Implementation

Partner and Vendor Management

Key Result

Areas/Accountabilities

Keeping uptime of all IN and associated nodes

KPI monitoring and maintaining

IN projects - Hardware / Software expansion and upgrade, patch implementation, integration with new core and associated nodes

Implement System integrations of IN nodes, existing and new, with Core / VAS nodes, IT systems etc

Faulty HW replacement / spare management / coordination with SNOC for FM

R&R / RMA management

Comply with all regulatory agencies & internal compliance requirements & Implement of processes

HW/SW, operational problems/issues, testing new features & allied activities under vendor scope

Creation, deletion and modification of user ID as per SOP for IN and Vtopup

Core Competencies,

Knowledge, Experience

Must have basic understanding of prepaid call flow

Must be conversant with Amdocs / Optima (RECC) charging systems, knowledge on Ericsson charging system will be appreciated

Must have at least 4-6 years of experience in System Ops & Admin in Amdocs charging platform

Must have knowledge of SQL/PLSQL query

Must have knowledge of unix/Linux OS and scripting

Good Scripting and Programming knowledge including Shell, Perl, automating and streamlining routine maintenance tasks

Working knowledge in Debugging and Analyses of complex issues within large scale operation platforms

Good communication skill for liaising with other cross functions like Marketing, RA etc

Should be flexible enough to support business during odd hours, week end and holiday

Must have knowledge of Voucher management and Vtopup systems

Qualifications

Must have technical / professional qualifications

 Engineering Graduation in Electronics / Electronics with Communication / Computers Science

Vodafone Idea Limited (formerly Idea Cellular Limited)

An Aditya Birla Group & Vodafone partnership