Manager - Insurance - Sector Operations

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.

Role Overview- Sector Operations (Insurance)

Designation: Manager

Location: Bangalore

As a Manager, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution.

What does this role entail?

Our Transformation Consultants collaborate with clients and project teams in India to drive results on global engagements. They conduct analyses, develop insights, build Excel models, analyze large data sets, document current and future-state processes, prepare work plans, support project leads, engage directly with clients, facilitate decision-making meetings, and contribute to recommendations. Additionally, they participate in business development, thought leadership, and firm-building activities.

The consultants leverage deep sector knowledge and technical expertise to help financial services clients address strategic challenges and transform their businesses. Our work spans market entry, operating models, enterprise architecture, products & segments, data exchange, regulations, and platform strategy

Core responsibilities as a Manager would entail (but not limited to)

As a team member, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution.

Specific areas of focus include but are not limited to:

• Strategy Development & Refresh: Develop or refresh strategies aligned with client objectives and market context to drive effective execution through strategic blueprints, playbooks, and alignment tools
• Strategy Enablement and Execution: Enable and execute strategies by ensuring resource readiness, stakeholder engagement, and optimized processes, supported by refreshed architecture and governance structures
• Project Management Office (PMO) & Business Analysis: Establish structured PMO frameworks and business analysis capabilities to ensure consistent delivery, risk management, and actionable translation of business needs across projects
  
  

Knowledge Preferred

Candidates should demonstrate working knowledge in any of the areas of finance, management accounting, reporting, treasury processes and / or knowledge in any sector

Must-have Skills

• Have strong business acumen, with an ability to understand how business processes and decisions impact people and organization
• Writing, communicating, facilitating & presenting cogently to and/or for all levels of industry audiences, clients, internal staff & management
• Strong organizational skills, with the ability to work independently as well in a highly collaborative, team-based environment
• Researching & analyzing client, industry, and technical matters, leveraging the ability to problem solve, prioritize & manage multiple tasks simultaneously for self and others
• Demonstrate self-motivation and responsibility for personal growth and development while mentoring junior members of the team with strong attention to detail
• Leveraging analytical skills with the ability to translate complex problems into simple and actionable task
• Effective storytelling and communication skills to various audiences (written and verbal)
• Strong work ethic, proactive and professional behavior
• Strategic and creative thinker, problem solver
• Networking & relationship building with external and internal clients, industry leaders, and prospects at executive, director, and staff level
• Supports engagement manager in delivering engagements by identifying and addressing client needs
• Exhibits strong ability to work independently as well as in a highly collaborative team Environment
• Proficient in Microsoft Office suite of products such as PowerPoint, Visio, Excel, Word etc.
• Exposure to life and annuities transformation initiatives spanning product design, pricing, underwriting, policy administration, and claims — with an emphasis on strategic, enterprise-wide change
• Ability to shape and articulate business and technology strategies that improve new business acquisition, in-force management, persistency, and distribution effectiveness for life and annuities carriers
• Experience supporting or mobilizing cross-functional transformation programs — from modernizing new business and underwriting workflows to streamlining policy servicing and claims adjudication
• Involvement in platform modernization and vendor strategy for core life and annuity administration systems (PAS), digital illustration tools, and agent/consumer portals
• Familiarity with ecosystem integration — aligning carriers, reinsurers, distribution partners, and platform providers to accelerate speed-to-market and enhance the policyholder experience
• Demonstrated capability to translate strategic insights (e.g., mortality/morbidity trends, lapse rate analysis, embedded value impacts) into actionable roadmaps aligned with growth and profitability objectives
• Success contributing to multi-disciplinary teams, integrating business strategy with IT architecture and operational redesign under tight timelines
• Strong orientation toward measurable impact in life and annuities, balancing long-term embedded value growth with near-term expense efficiency and sales uplift
  
  

Your opportunities at PwC

Learn: Develop business acumen, technical, and technology skills

Apply: Diverse opportunities to showcase your skills in a supportive environment

Grow: Harness your leadership potential to expand your career

Eligibility criteria

• MBA from a premier B-School
• Minimum years of experience: 8 years
• Authorized to work in India
• Offer letter is subject to successful verification of documents and meeting the eligibility criteria