Manager III, Program Management, Last Mile Delivery and Tech
Amazon
Date: 14 hours ago
City: Hyderabad, Telangana
Contract type: Full time

Description
Amazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis rackets and diamond jewelry. We operate sites in Canada, China, France, Germany, Italy, Japan, Spain and United Kingdom and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet.
Amazon’s Last Mile Analytics & Quality team is looking for an enthusiastic, customer obsessed Program Manager to manage projects, implement and improve metrics, work in collaboration with Amazon’s technology, product, business and operations teams to create solutions for our internal and external customers.
To be successful in this role, you need a passion for making data driven decisions which will have direct impact on the customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adept to learning new tools and systems is instrumental your role on the team. Our environment is deadline driven, fast paced and requires you to be detail-oriented and comfortable interacting or working with multiple teams (business and technical).
The ideal candidate has a background of managing program managers, running large, cross-functional projects. The candidate is as comfortable working on high-level strategy and design, as they are rolling-up their sleeves and working on implementation. They have demonstrated the ability to build customized logistics solutions, drive process improvement, standardize procedures and eliminate the root cause of defects within current systems. This job will require strong communication skills while having the ability to work independently in a high pressure, and often ambiguous, work environment. Passion and drive for customer service is a must. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.
Key job responsibilities
Company - ADCI HYD 13 SEZ
Job ID: A3015237
Amazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis rackets and diamond jewelry. We operate sites in Canada, China, France, Germany, Italy, Japan, Spain and United Kingdom and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet.
Amazon’s Last Mile Analytics & Quality team is looking for an enthusiastic, customer obsessed Program Manager to manage projects, implement and improve metrics, work in collaboration with Amazon’s technology, product, business and operations teams to create solutions for our internal and external customers.
To be successful in this role, you need a passion for making data driven decisions which will have direct impact on the customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adept to learning new tools and systems is instrumental your role on the team. Our environment is deadline driven, fast paced and requires you to be detail-oriented and comfortable interacting or working with multiple teams (business and technical).
The ideal candidate has a background of managing program managers, running large, cross-functional projects. The candidate is as comfortable working on high-level strategy and design, as they are rolling-up their sleeves and working on implementation. They have demonstrated the ability to build customized logistics solutions, drive process improvement, standardize procedures and eliminate the root cause of defects within current systems. This job will require strong communication skills while having the ability to work independently in a high pressure, and often ambiguous, work environment. Passion and drive for customer service is a must. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.
Key job responsibilities
- Manage team of program managers and manage the solution for last mile related problems from identification, scoping and sizing to creating long term solutions in partnership with tech, product, business and operations
- Define success criteria for programs and audits processes and create/ drive right metrics to track and influence program health
- Collaborate with multiple teams as a subject matter expert in last mile delivery domain and develop solutions that utilize the highest standards of analytical rigor, data integrity and solves problem for the long term
- Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations
- Analyze and solve business problems at their root
- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of team management experience
- 5+ years of cross functional project delivery experience
- 5+ years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements
- Experience managing, analyzing and communicating results to senior leadership
Company - ADCI HYD 13 SEZ
Job ID: A3015237
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Store Keeper
Bondada Group,
Hyderabad, Telangana
1 day ago
Solar Store KeeperWe are seeking a diligent and organized Solar Store Keeper to manage the receipt, storage, and distribution of materials and equipment for our solar projects. This role ensures the efficient and accurate handling of inventory, contributing to the smooth execution of installations and maintenance activities. Key ResponsibilitiesMaterial Receipt & InspectionReceive and verify incoming materials against purchase orders and...

Training Specialist I, GAR Academy
Amazon,
Hyderabad, Telangana
1 day ago
DescriptionAmazon Finance Operations – Accounts Receivable is looking for a Training Specialist. If you are a professional who thrives in a dynamic, ever-changing environment with experience in training delivery and management, we want to speak with you! The Training Specialist will be responsible for training delivery of approved training content, quality and coordination for all new hire, refresher, and launch...

Manager, gTech Ads
Google,
Hyderabad, Telangana
5 days ago
Minimum qualifications:Bachelor's degree or equivalent practical experience.11 years of experience developing relationships with customers, and working with digital media or digital marketing/advertising solutions.5 years of experience leading, mentoring, and developing teams.Preferred qualifications:Master's degree in Marketing, Technology, or equivalent practical experience.10 years of experience in media advertising, marketing on the customer side, consulting, or digital marketing.3 years of experience in managing...
