Manager-Franchisee Lead

Vodafone Idea Limited


Date: 3 weeks ago
City: Vijayawada, Andhra Pradesh
Contract type: Full time
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role

Manager - Franchisee Lead

Function / Department

Retail / Franchisee Operations

Location

Vijayawada

Job Purpose

Overall responsibility for activities in zone spanning customer service, sales and revenue targets across all products (Voice/Data–postpaid/prepaid, digital, upgrade etc.)

Core Competencies, Knowledge, Experience

  • Achieve sales target for all products (Voice/ Data -Postpaid/ Prepaid, Digital, Upgrades, Cross Sell etc.)
  • Ensure and monitor quality of acquisition
  • Ensure availability of stock adhering to norms
  • Deliver overall revenue targets through channels
  • Achieve total target for up-selling and cross-selling
  • Facilitate roll-out of Frenchie Store (incl. selection of partners, location etc.) and meet expansion targets
  • Coach channel partners to improve efficiency, drive profitability and adherence to processes
  • Manage churn and customer satisfaction for walk-in customers at touch point
  • P&L management skills
  • Understanding of store management and customer relationship management
  • Leadership & people management skills


Qualifications

Must have technical / professional qualifications

Graduate

2-5 years of work experience in Retail Industry

Store Management & Customer Relationship Management

Vodafone Idea Limited (formerly Idea Cellular Limited)

An Aditya Birla Group & Vodafone partnership

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Sales Officer – Decorative Paints & Putties – Sales & Marketing

NCL Buildtek Limited, Vijayawada, Andhra Pradesh
2 weeks ago
DepartmentSales and MarketingMin Years of Exp.3 yrsJob LocationVijayawada, Andhra PradeshCTC4Job DescriptionPromote & Sell the Paints & Putties Product Within the Communities Of Dealers, Distributors & Such Other Interested Parties.Must have experience in handling Channel Sales.Implement all promotional activities.Achieving Monthly, Quarterly, Annual Sales targets.Creating healthy relations with New & Existing Project partners and encouraging themto focus on recommending our product to...

Patient Journey Partner - Oncology (Vijayawada)

Roche, Vijayawada, Andhra Pradesh
2 weeks ago
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access...

Sales Manager Banc assurance

Bajaj Allianz General Insurance, Vijayawada, Andhra Pradesh
3 weeks ago
ExecutionSupport partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational...