Manager-Customer Quality-MPF-Chakan-Pune
TK Elevator
Date: 3 weeks ago
City: Pune, Maharashtra
Contract type: Full time
What We Expect
Health and Safety – Highest standards and a wide range of health promotion and healthcare activities
Compensation -Fair working conditions and competitive compensation
Collaboration and Diversity – Collegiality is of huge importance we treat everyone with respect and appreciation
Who we are Contact
To apply please send your CV to [email protected]
In case you would like to pursue this opportunity share with us the below details
- Lead, mentor, and manage a team of claims adjusters and support staff, fostering a positive and high-performing work environment.
- Oversee the entire claims lifecycle, from initial notice to resolution, ensuring timely and accurate processing of all claims related to elevator issues.
- Possess or utilize in-depth technical knowledge of elevator and escalator systems to understand the nature of claims, including mechanical, electrical, and hydraulic components.
- Conduct thorough investigations into claims, gather documentation, and evaluate the extent of liability and damages based on policy provisions and technical assessments.
- Ensure all claims handling activities adhere to internal policies, industry standards, and relevant local and national regulatory requirements.
- Track key performance indicators (KPIs), analyze trends, and prepare reports for management to assess departmental performance and identify areas for improvement.
- Develop and implement strategies to enhance claims processing efficiency, reduce turnaround times, and incorporate best practices and digital tools.
- Liaise and collaborate with internal departments such as underwriting and legal, as well as external partners like insurance brokers and vendors, to resolve complex issues.
- Bachelor’s or Master’s degree in Mechanical Engineering
- Working experience of 10-12 years and at least 3 years in the similar Elevator or similar Industry.
- Strong knowledge of elevator and escalator systems, including electrical, mechanical, and hydraulic systems.
- Excellent verbal and written communication skills for interacting with team members, clients, and other stakeholders.
- Meticulous attention to detail to ensure accuracy in documentation and record-keeping.
- Experience in claims management, preferably within elevator industry.
Health and Safety – Highest standards and a wide range of health promotion and healthcare activities
Compensation -Fair working conditions and competitive compensation
Collaboration and Diversity – Collegiality is of huge importance we treat everyone with respect and appreciation
Who we are Contact
To apply please send your CV to [email protected]
In case you would like to pursue this opportunity share with us the below details
- Current Annual CTC : Fixed and Variable
- Expected CTC :
- Total Years of Experience:
- Notice Period:
- Reason for change:
- Permanent address:
- Local address :
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