Manager - Citrix Ops Engineer

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Responsibilities

Job Description

• Manage a variety of Citrix Virtual Apps & Desktops environments, including Citrix DaaS, to ensure high availability and performance.
• Support, configure, and maintain Citrix Gateway services and NetScalers.
• Provide advanced troubleshooting and support for Citrix infrastructure issues and implement solutions to prevent recurrence.
• Collaborate with IT support teams to resolve technical problems and improve system reliability.
• Ensure compliance with relevant regulations and security best practices.
• Identify opportunities for process improvements to enhance the Citrix environment.
• Create and maintain detailed documentation for Citrix environments.
  
  

Qualifications

• Education:
• Bachelor’s degree in computer science, Information Technology, or a related field.
• Relevant certifications are a plus.
• Experience:
• Minimum of 8+ years of experience in designing, implementing, and maintaining Citrix environments.
• Technical Skills:
• Proficiency in Citrix Virtual Apps & Desktops environments, including Citrix DaaS.
• Strong understanding of Citrix NetScalers & Citrix Cloud Gateway Service.
• Solid knowledge of Windows Server operating systems and Active Directory.
• Experience with virtualization technologies such as VMware or Hyper-V.
• Understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.).
• Soft Skills:
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.
• Ability to manage multiple tasks simultaneously.
  
  

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.