Manager- BMT, Sales Force Automation

Hetero


Date: 3 weeks ago
City: Hyderabad, Telangana
Contract type: Full time
The SFA (Sales Force Automation) Manager for Emerging Markets plays a crucial role in driving sales efficiency, process automation, and technology adoption. Their responsibilities typically include:

  • Sales Force Automation (SFA) Strategy & Implementation
  • Develop and implement SFA tools tailored to the needs of emerging markets.
  • Ensure alignment of SFA tools with the overall sales and business strategy.
  • Optimize sales workflows and processes to enhance efficiency and effectiveness.
  • Lead the integration of CRM and other digital tools to improve sales tracking.
  • Data Management & Reporting
  • Oversee data collection, accuracy, and integrity within SFA systems.
  • Generate and analyze sales performance reports and dashboards.
  • Provide insights based on data analytics to drive business decisions.
  • Ensure compliance with data security and regulatory requirements.
  • Training & Change Management
  • Train sales teams on the proper use of SFA tools and best practices.
  • Drive adoption of automation tools and address resistance to change.
  • Develop training materials and conduct workshops/webinars for sales teams.
  • Provide ongoing support and enhancements based on feedback.
  • Process Improvement & Optimization
  • Identify bottlenecks in sales operations and recommend process improvements.
  • Work with cross-functional teams (IT, marketing, finance) to optimize automation tools.
  • Implement AI and analytics-driven enhancements to improve forecasting and sales productivity.
  • Market-Specific Customization
  • Adapt SFA solutions to the unique needs of emerging markets.
  • Address challenges related to connectivity, infrastructure, and local regulations.
  • Customize reporting and dashboards to reflect regional market trends and sales dynamics.
  • Vendor & Stakeholder Management
  • Collaborate with technology providers to enhance SFA capabilities.
  • Work with sales leadership to understand evolving business requirements.
  • Liaise with IT teams to ensure system integrations and security compliance.
  • Performance Monitoring & Continuous Improvement
  • Track KPIs such as adoption rates, sales conversion improvements, and ROI.
  • Drive continuous enhancements to ensure that automation solutions remain relevant.

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