Manager- BMT, Sales Force Automation
Hetero
Date: 3 weeks ago
City: Hyderabad, Telangana
Contract type: Full time
The SFA (Sales Force Automation) Manager for Emerging Markets plays a crucial role in driving sales efficiency, process automation, and technology adoption. Their responsibilities typically include:
- Sales Force Automation (SFA) Strategy & Implementation
- Develop and implement SFA tools tailored to the needs of emerging markets.
- Ensure alignment of SFA tools with the overall sales and business strategy.
- Optimize sales workflows and processes to enhance efficiency and effectiveness.
- Lead the integration of CRM and other digital tools to improve sales tracking.
- Data Management & Reporting
- Oversee data collection, accuracy, and integrity within SFA systems.
- Generate and analyze sales performance reports and dashboards.
- Provide insights based on data analytics to drive business decisions.
- Ensure compliance with data security and regulatory requirements.
- Training & Change Management
- Train sales teams on the proper use of SFA tools and best practices.
- Drive adoption of automation tools and address resistance to change.
- Develop training materials and conduct workshops/webinars for sales teams.
- Provide ongoing support and enhancements based on feedback.
- Process Improvement & Optimization
- Identify bottlenecks in sales operations and recommend process improvements.
- Work with cross-functional teams (IT, marketing, finance) to optimize automation tools.
- Implement AI and analytics-driven enhancements to improve forecasting and sales productivity.
- Market-Specific Customization
- Adapt SFA solutions to the unique needs of emerging markets.
- Address challenges related to connectivity, infrastructure, and local regulations.
- Customize reporting and dashboards to reflect regional market trends and sales dynamics.
- Vendor & Stakeholder Management
- Collaborate with technology providers to enhance SFA capabilities.
- Work with sales leadership to understand evolving business requirements.
- Liaise with IT teams to ensure system integrations and security compliance.
- Performance Monitoring & Continuous Improvement
- Track KPIs such as adoption rates, sales conversion improvements, and ROI.
- Drive continuous enhancements to ensure that automation solutions remain relevant.
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