Manager

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Manager

Job Description & Summary

A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.

Minimum Requirements

 Should have 12+ years of relevant IT experience with more than 5+ years of relevant experience as a

techno functional SME in Salesforce Marketing Cloud

 Extensive background as a Martech SME, showcasing a proven track record of leading global, large-scale

Marketing Automation initiatives. Demonstrates robust expertise in Salesforce Marketing Cloud, Data

Cloud (CDP), Account Engagement, Personalization and Engagement and Marketing Intelligence

 Familiarity with tools that seamlessly integrate with Salesforce Marketing Cloud, including Datorama,

Google Analytics, Data Cloud (CDP), Salesforce Sales Cloud, Service Cloud and Commerce Cloud and more.

 Exhibits excellent organizational, interpersonal, communication, presentation, written communication

abilities and attention to detail. Can effectively collaborate within a fast-paced and diverse team while

operating within a matrix organizational structure.

Responsibilities

 Spearhead and lead the Marketing Cloud related discussions with new customers and leverage existing

customer relationships for additional business opportunities and perform scoping assessments to

determine feasibility of projects and create and lead solution designs for customers. Take on independent

responsibility for supporting sales opportunities and business development efforts to generate Martech

revenue.

 Responsible for overseeing client engagements and ensuring the overall health and success of these

engagements.

 Engage actively in global/regional workshops for requirement gathering, conduct peer reviews, and

provide approval for functional specifications and user stories. Additionally, prioritize the consideration of

the overall user experience during the design and implementation of new solutions and services.

 Collaborate with Project Managers and the Operations Team to plan deployments effectively.

 Take responsibility for documenting deployments, managing deployments between development

environments, and validating productive orgs. Conduct end-to-end testing as part of the process.

 Guarantee that implemented solutions adhere to specifications and are fit for their intended purpose.

 Help develop and scale up the Salesforce Marketing Cloud CoE withing Salesforce competency by

attracting, nurturing and grooming talent. The SME will also play a pivotal role in crafting as well as

managing a skill building framework that will ensure that the employees are trained and proficient on the

latest technologies of Salesforce Marketing Cloud solutions.

Mandatory Skill Set-SFDC Devops

Preferred Skill Set-SFDC Devops

Year of experience required-4

Qualifications-BE

Education (if blank, degree and/or field of study not specified)

Degrees/Field Of Study Required

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Salesforce (Software)

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date