Maintenance Technical Support Engineer

Req ID:[500682]

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Responsibilities

 To work closely with railway clients world-wide examining the commercial and engineering advantages of enhancing the traction and auxiliary packages of existing fleets

 To target solutions for identified markets with flexibility for individual customisation and carry out cost evaluation in support of sales activity.

 To deliver technical assistance to site teams responsible for Reliability of locomotive .

 To understand Customer needs through a knowledge of their existing traction and auxiliary equipment performance

 To demonstrate refurbishment advantages by preparing and presenting an Engineering Scope and Cost estimate

 To analyse the cost / benefits in terms of maintenance, reliability and failure and provide an analysis of day-to-day system / product running costs

 To monitor progress of allocated projects against a time plan and budget

 To define system functionality against Customer specifications

 To keep informed with evolution technology in relation to our product range

 To develop a brief for the commercial team and provide solutions for market opportunities against Customer enquiries

 To cost evaluate system and product life-cycle costs and other cost-evaluations as required

 To co-ordinate technical activity for elements of a project or work being undertaken

 To deliver appropriate technical assistance, as required, in support of site team requests determining priorities and approach

 To comply with Alstom Procedures and Code of Ethics

Desired Knowledge / Experience

 Should have B.E / B.Tech with minimum of 3-4 years experience within a major Railway Industry organisation

 Must have a comprehensive knowledge of the design, development and application of traction drive systems and/or it’s sub elements

 Should be computer literate and generally familiar with engineering software applications

 Preferably, good general management knowledge (Finance / Operations / Business Excellence / Commercial / Legal)

 Practical experience of the provision of solutions / applications engineering from a system perspective

 Multi-national experience dealing with different cultures

 Proven Project Engineering experience with large industrial groups / projects

Technical Skills & Competencies

 Strong Customer awareness and focus

 Excellent verbal and written Communication skills

 Good presentation skills

 Ability to motivate and co-ordinate a multi-disciplined team

 Developed planning skills

 Strong analytical and theoretical skills

 Risk awareness and analysis

 To have developed human relationship skills (empathy/listen/question/understand)

 Initiative

 To have good judgement and decision-making capability

 Persuasive and influencing

 Computer literate and generally familiar with Engineering/data analysis software .

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.