Learning Enablement Specialist II

Who we are

Founded in 2002, Zafin offers a SaaS product and pricing platform that simplifies core modernization for top banks worldwide. Our platform enables business users to work collaboratively to design and manage pricing, products, and packages, while technologists streamline core banking systems.

With Zafin, banks accelerate time to market for new products and offers while lowering the cost of change and achieving tangible business and risk outcomes. The Zafin platform increases business agility while enabling personalized pricing and dynamic responses to evolving customer and market needs.

Zafin is headquartered in Vancouver, Canada, with offices and customers around the globe including ING, CIBC, HSBC, Wells Fargo, PNC, and ANZ. Zafin is proud to be recognized as a top employer and certified Great Place to Work in Canada, India and the UK.

What is the opportunity? 

Reporting to the Senior Manager - Learning Enablement, you'll play a key role in managing our Learning Management System (LMS), implementing training programs, and using data to drive better learning outcomes. This position offers the chance to contribute to a culture of continuous improvement and support strategic learning initiatives at Zafin. 

Location – Chennai/Trivandrum

What will you do?

• LMS Management: Configure and maintain the LMS, handle user accounts, course enrolments, and system integrations. Analyse reports to track progress and performance
• Program Administration: Plan and manage training programs, including scheduling and logistics. Monitor program effectiveness and keep thorough records.
• Adaptation to Change: Adjust learning programs as needed to keep up with new developments and organizational changes
• Content Management: Oversee and update instructional content, ensuring it is well-organized and integrates with technology
• Stakeholder Engagement: Respond to Learning requests, gather feedback, and work to improve learning experiences.
• Data Analysis: Use data to evaluate learning impact and collaborate on improving solutions
  
  

What do I need to succeed?

Must have:

• Bachelor's degree in education, Instructional Design, or a related field; a master's degree or an MBA is preferred.
• Up to 5 years of experience, preferably 1 year in a learning or similar role.
• Strong writing skills and proven experience in stakeholder engagement.
• A passion for learning and people development.
• Ability to adapt to new technologies and evolving business needs. 
  
  

Nice to have:

• Experience working in a technology firm.
• Knowledge of advanced learning technologies and practices.
• Ability to manage multiple priorities in a fast-paced environment
• Pro-active and has a strong desire to learn.
  
  

What's in it for you

Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers

Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.