Lead Engineer - Contacts

About Highlevel:

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals.

HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 micro-services, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Learn more about us on our YouTube Channel or Blog Posts

About the Role:

We’re looking for a Team Lead – Full Stack (Node.js & Vue.js) to drive technical excellence, lead a team of high-caliber engineers, and build next-generation CRM marketing solutions.

Responsibilities:

• Mentor: Guide a team of developers, ensuring best practices in software development, clean architecture, and performance optimization
• Architect & Scale: Design and build highly scalable and reliable backend services using Node.js, MongoDB, and ElasticSearch, ensuring optimal indexing, sharding, and query performance
• Frontend Development: Develop and optimize user interfaces using Vue.js (or React/Angular) for an exceptional customer experience
• Event-Driven Systems: Design and implement real-time data processing pipelines using Kafka, RabbitMQ, or ActiveMQ
• Optimize Performance: Work on autoscaling, database sharding, and indexing strategies to handle millions of transactions efficiently
• Cross-Functional Collaboration: Work closely with Product Managers, Data Engineers, and DevOps teams to align on vision, execution, and business goals
• Quality & Security: Implement secure, maintainable, and scalable codebases while adhering to industry best practices
• Code Reviews & Standards: Drive high engineering standards, perform code reviews, and enforce best practices across the development team
• Ownership & Delivery: Manage timelines, oversee deployments, and ensure smooth product releases with minimal downtime
  
  

Requirements:

• 6+ years of hands-on software development experience
• Strong proficiency in Node.js, Vue.js (or React/Angular), MongoDB, and Elasticsearch
• Experience in real-time data processing, message queues (Kafka, RabbitMQ, or ActiveMQ), and event-driven architectures
• Scalability expertise: Proven track record of scaling services to 200k+ MAUs and handling high-throughput systems
• Strong understanding of database sharding, indexing, and performance optimization.
• Experience with distributed systems, microservices, and cloud infrastructures (AWS, GCP, or Azure)
• Proficiency in CI/CD pipelines, Git version control, and automated testing
• Strong problem-solving, analytical, and debugging skills.
• Excellent communication and leadership abilities—able to guide engineers while collaborating with stakeholders
  
  

Good to Have:

• Experience with big data technologies like Apache Flink, Spark, Hadoop, or Data Lakes
• Familiarity with real-time analytics, data ingestion pipelines, and large-scale event processing systems
• Previous experience in CRM or SaaS environments
  
  

EEO Statement:

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.