Lead Account Technical Strategist (Mumbai based)

Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world’s largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work done – from anywhere. Members of our team will tell you that we value diverse lived experiences, varied perspectives, and having the courage to take risks. Our teams are encouraged to learn, dream, and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Job Description

The Account Technology Strategist is responsible for identifying and matching

technologies with a customer’s business issues and objectives, driving innovation and wide-scale adoption. With wide-ranging field technology sales experience, uses professional concepts and company objectives to resolve complex problems creatively and effectively. Assist in developing business value propositions around Citrix products and solutions. Drives sales with technical expertise, account management skills, sales ability, and a superior customer focus. Participates as part of a sales team to achieve or exceed revenue targets.

Duties And Responsibilities

• As a seasoned sales technology professional with field experience, the ATS
  
  

provides pre-sales technical support of the sales process across Citrix Products

and Solutions.

• As part of the sales team, the ATS is responsible for assessing the potential
  
  

application of Citrix products to meet customers’ business needs.

• Articulates industry trends and insights.
• They have trusted advisor status and are known as a customer advocate.
• They have a strong knowledge of our well-known use cases where applicable.
• Conduct product demonstrations and technical presentations remotely or at
  
  

customer locations\Citrix facilities.

• Capable of coordinating and aligning cross-functional resources to ensure
  
  

customer needs are met.

• Has the ability to build complex, multi-product proof of concept solutions for
  
  

customer evaluations as part of a sales engagement process.

• Assists with overcoming technical and competitive objections and accelerates the technical evaluation component of the sales cycle.
• The ATS should create formal networks with key decision-makers in assigned
  
  

accounts and develop extended relationships beyond our current contacts.

• They should serve as an external spokesperson and evangelist for Citrix’s vision and associated technologies.
• Provide regular and efficient updates on assigned accounts to Sales & Sales Engineering management.
• Consistently contributes to the broader team’s technical mindshare
• Seen as a sales professional that can function as a sales representative as
  
  

needed.

• Ability to present\communicate at an executive level to multiple
  
  

customers\prospects

• Owns initiatives impacting their immediate sales area. Example: go-to-market
  
  

strategies.

• Positively influences sales opportunities beyond their own assigned account set.
• Solid understanding of Citrix domain, competitive technologies (VMware, Zscaler, Nerdio, F5, Island, and other competing technologies), and how to position to “win”
  
  

Required Experience/Skills

• They must have a solid understanding of Citrix's competitive domain and
  
  

technologies.

• Ability to diffuse complicated technical and political situations with partners and customers.
• Must be flexible, dependable, and capable of quickly learning new products and technologies.
• The individual should have demonstrated a broad understanding of one of the
  
  

following areas of focus:

• DaaS
• Application
• Server Virtualization
• Enterprise Browser
• Enterprise Mobility Management
• Networking
• Exhibits a positive attitude, represents Citrix to business partners as well as
  
  

customers in the best possible fashion, and fosters interest in our offerings

• Prioritizes and manages many diverse tasks
• Completes paperwork and uses internal Citrix account management applications in a timely fashion (expenses, CRM entries, feedback questionnaires)
• Excellent oral and written communications skills, as well as excellent
  
  

presentation skills

• Strong work ethic, attitude, and follow-through ability
• Possesses a high level of specialized sales and product solution knowledge
• 7+ years of Sales Engineering, Consulting, or Customer Success experience in
  
  

high-tech, indirect sales, and procurement environments with a record of success in driving customer adoption of technology

• Ability to travel within assigned territory
  
  

Nice-to-Haves

• Citrix Certified Expert Virtualization (CCE-V), Citrix Certified Professional –
  
  

Virtualization, Citrix Virtual Apps and Desktops Service on Citrix Cloud Certified

(CC-VAD-CC), Citrix Virtual Apps and Desktops Service Integration with

Microsoft Azure Certified (CC-VAD-MA) or Virtual Apps and Desktops Service

Integration with Amazon Web Services Certified (CC-VAD-AWS)

• Microsoft Certified Azure Administrator, or Azure Solutions Architect
• AWS Certified Cloud Practitioner
• Google Associate Cloud Engineer
• Updated Security Certifications
  
  

Education

• They must possess a bachelor’s degree or equivalent experience.
  
  

About Us:

Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process, please email us at [email protected] for assistance.