Lead Account Manager

Responsibilities

Channel Excellence Manager

As a Channel Excellence Leader for the Process Measurement and Controls (PMC) at Honeywell, you will be accountable for channels excellence initiatives. Your strategic vision, technical expertise, and guiding skills will be instrumental in delivering innovative and effective solutions that drive business growth through channel and channel operational excellence.

In this role, you will have the opportunity to shape the overall enterprise solutions strategy and guide the team in designing and implementing scalable, secure, and integrated solutions. You will work with cross-PMC teams to comprehend business requirements, identify technology solutions, and ensure successful solution delivery. Your ability to build strong relationships with channel and effectively communicate will be key to driving customer satisfaction and achieving business objectives. Focused on enabling channel strategy - incentives, competitiveness and coverage.

You will report directly to PMC India Director, and work at Pune.

Focuses on leveraging data-driven insights to measure, analyze, & optimize channel performance. GOAL: Enable informed decision-making through comprehensive channel analytics.

Partner Enablement

• VoC/ NPS
• CP program design (rebates/ growth incentives)
• Recognition program development
• Collab. platform /community building for partners
• Run training programs

Channel coverage strategy

• Market trend analysis
• Vertical strategy
• Channel add target setting
• Partner selection and onboarding
• Channel performance management, rationalization, tiering
• Channel perf. Analytics/ reporting
• Channel Compliance Reports
• Predictive Analytics
• Data Governance
• Market and Customer Segmentation Analysis
• Competitive Benchmarking Analysis
• E2Open tracking and reporting
• Dashboard maintenance and development
• Aligning reports/dashboards to commercial goals
• PRM enhancements
  
  

KPIs

• Revenue performance (net of PD) vs. AOP
• CP NPS
• Vertical/ Geo coverage in growth priorities
• NPI adoption
• Partner retention rate/ tiering rotation
  
  

Goals & Objectives

• Sales-in and sales-out ($M)
• NPS yoy improvement
• X% improvement in win-rate vs. previous year (e.g., 10%)
• Channel productivity improvement by x% (e.g., 10%)
• Channel churn below x% (e.g., 2%)
  
  

Channel Health Review

Channel coverage review (vertical/geo)

Channel review

Partner Tiering, rebates, policies review

Strategy review

NPIs adoption

Qualifications

WE VALUE

• Significant experience in a Sales/Account Management related field
• Excellent communication skills
• Ability to influence at varying levels across the organization
• Ability to handle multiple priorities and navigate in a highly matrixed environment