L&D Support specialist - Associate 2

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy. As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
  
  

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the L&D Support team you are expected to manage team mailboxes and generate regular reports to support learning initiatives. As an Associate you are expected to focus on learning and contributing to projects while developing your skills and knowledge. This role provides an opportunity to engage in problem-solving and enhance your understanding of learning and development processes.

Responsibilities

• Manage team mailboxes and generate reports
• Collaborate with team members to support learning initiatives
• Contribute to projects while enhancing problem-solving skills
• Engage in data management to support development processes
• Assist in maintaining operational effectiveness in learning
• Uphold professional standards in reporting and documentation
• Foster a collaborative environment for team success
• Learn and apply innovative approaches in learning and development
  
  

What You Must Have

Elearn development and Instructional designing exp

• Bachelor's Degree
• 1 year of experience
• Oral and written proficiency in English required
  
  

What Sets You Apart

• Proven ability in generating reports and managing dashboards
• Experience in finance and report management
• Skilled in LMS and learning hub management
• Demonstrated research and analytical skills
• Coordinating effectively with diverse teams and stakeholders
• Identifying trends and conducting root cause analysis
• Managing team mailboxes and documentation
• Coaching others and fostering personal development
  
  

Shift time : 9am to 6pm IST