Key Account Manager

Position: Key Account Manager – Enterprise

Location: PAN India

Purpose Of The Role

Responsible for end-to-end telecom, cloud, and security needs of a set of 30–35 enterprise accounts, primarily mid to large segment. The role focuses on driving revenue growth by positioning Airtel’s Digital Services portfolio (Cloud, Security, Data Center, IoT, CPaaS) alongside core connectivity offerings.

Key Responsibilities

• Build and maintain strategic relationships with key decision-makers (Middle/Senior Management, CXOs) across enterprise accounts.
• Drive revenue growth and retention in existing accounts across Data, Voice, Cloud, and Security solutions.
• Identify and create opportunities in Cloud adoption (migration, DR/backup, app hosting) and Security services (SOC, managed security, compliance).
• Engage with CIOs, CTOs, and CISOs to understand their digital priorities and align Airtel offerings accordingly.
• Collaborate with internal specialist teams and external partners/vendors to deliver integrated solutions and ensure business target achievement.
• Achieve account business targets: order booking, revenues, collections, new account identification, and churn control.
• Augment solution selling and drive new product penetration, particularly in emerging markets.
  
  

Key Competencies

• Commercial Acumen & Enterprise Solution Selling
• Consultative Selling for Cloud & Security Solutions
• Customer Service Orientation and Executive Presence (handling CXO-level discussions)
• Key Account Planning & Management
• Negotiation Skills & Competitive Positioning
• Strong knowledge of Cloud (Private/Public/Hybrid), Data Center, Security, and Enterprise Networking
• Ability to devise creative ideas to attract and engage target customers
  
  

Experience & Qualifications

• Proven experience in selling Cloud and Security solutions to enterprise customers.
• Exposure to deal structuring, pricing, and competitive positioning.
• Strong understanding of digital transformation, data protection, compliance, and cybersecurity.
• Ability to collaborate with internal and external teams to deliver integrated solutions.
  
  

Once you give the go-ahead, we will share the JD with the Marketing team today, and it will be posted on LinkedIn from the Airtel Business page

The agenda of this LinkedIn post is to attract talent to our Sales team—professionals with Cloud and Solution Selling expertise who can bring innovative solutions to life for our customers. We are looking for individuals who can drive enterprise growth, manage strategic client relationships, and deliver tangible business impact.

Role Details

• Req ID: Already created
• Job Title: Key Account Manager
• Location: PAN India
• Application: Link to apply will be included in the LinkedIn post
  
  

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