Key Account Manager
uEngage
Date: 4 hours ago
City: Chandīgarh, Chandigarh
Contract type: Full time
Role Overview: We are seeking a dynamic and crisp-smart Account Manager to take charge of premium client outreach and account management. The ideal candidate will act as a bridge between our premium clients and the sales team, driving client satisfaction and business growth.
Key Responsibilities
Client Outreach & Relationship Building:
Key Responsibilities
Client Outreach & Relationship Building:
- Identify and connect with premium clients to foster relationships.
- Act as the first point of contact to establish ties and build trust with high-value clients.
- Setting the stage for onboarding new premium clients.
- Collaborate with the sales team to ensure seamless onboarding processes.
- Handle end-to-end account management for onboarded premium clients.
- Regularly engage with clients to understand their needs, provide solutions, and ensure satisfaction.
- Address client concerns promptly and maintain a high retention rate.
- Accompany senior management to sales meetings, contributing to effective client pitching and follow-ups.
- Provide insights and inputs to tailor offerings according to client requirements.
- Work closely with the marketing team to design strategies that resonate with premium clients.
- Assist in developing marketing campaigns and promotional activities to drive engagement.
- Prepare regular reports on client interactions, performance metrics, and revenue generation.
- Present actionable insights to improve sales and client retention strategies.
- Exceptional communication and interpersonal skills.
- Ability to build and maintain strong client relationships.
- Proactive and solutions-driven approach to challenges.
- Strong organisational and multitasking skills.
- Ability to thrive in a dynamic, fast-paced environment.
- 1-3 years of relevant experience in Sales, Marketing, or Account Management.
- Local candidate with in-depth knowledge of the region and local businesses.
- Proven track record of managing premium clients and achieving sales targets.
- Knowledge of hyperlocal platforms or similar industries is a plus.
- Be part of a vibrant team that’s revolutionizing the hyperlocal platform space.
- Opportunity to work closely with senior management and learn from the best.
- Competitive salary and performance-based incentives.
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