Key Account Management

About The Opportunity

Role: Key Account Management

Level: Senior Manager

Reporting to: Senior Manager

Location: Bangalore

About The Function

MyBiz, a corporate travel management platform by MakeMyTrip, provides a customizable, real-time self-booking system that seamlessly integrates into a company’s structure to deliver convenience, transparency, savings, and the power of choice. Over the last 5 years, we have onboarded 50,000+ prominent corporates who are benefiting from our seamless platform and achieving significant savings.

About The Role

As an Account Manager at MyBiz MakeMyTrip, you will be responsible for building andmaintaining strong relationships with our corporate clients.You will act as the primary point of contact for clients, ensuring their needs are met and theirexpectations are exceeded.Your role will involve understanding client requirements, providing tailored solutions, anddriving revenue growth through upselling and cross-selling initiatives.

What Will You Be Doing

• Interfacing with decision makers of corporate organizations to pitch myBiz Product.
• Handling entire sales cycle from lead generation, preparing and giving businesspresentations/ proposals to closing the final deal while managing a team of 4-5 Key AccountManagers.
• Developing a growth strategy focused both on financial gain and customer satisfaction.Creating and maintaining a healthy sales funnel week-on-week.
• Building long-term relationships with new accounts and maintaining strong relationshipswith existing customers.
• Analyzing the current market trends for scoping competition and adapting best practices.
• Ensuring quick resolution of queries and escalations by clients to ensure smooth operations.
• Working closely with the support departments such as creative, operations, tech, finance forClient /corporate on-boarding.
• Taking the contracts from inception to closure with the help of legal department ensuringsales-cycle completion.
  
  

Qualification & Experience

• Well-rounded B2B experience.
• Post-Graduation (MBA/PGDM) from reputed institute with 6-8 years of relevant experience.
  
  

Key Success Factors For The Role

• Understanding of commission structures, discounting, and basic knowledge of P&Lmanagement.
• Passion for data and an exceptional ability to solve complex problems.
• Strong communication skills, Influencing skills, great interpersonal & stakeholdermanagement skills.
• Excellent presentation skills