Jr Customer Service Executive - Provisioning & Configuration

Tata Communications


Date: 3 weeks ago
City: Chennai, Tamil Nadu
Contract type: Full time
About The Company

TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Key Responsibilities: ( 0 to 2 year )

  • Basic Knowledge in networking
  • Good Communication skills both written and oral.
  • Willing to work in UK Shift
  • Graduation in Telecommunications/ Electronics
  • Proficient in MS Office Suite with good skills in PowerPoint and Excel
  • Interpersonal skill
  • Good knowledge on Network Provisioning in SDH/SONET/DWDM Transport Network
  • Should have previous experience in NOC/Provisioning experience
  • Coordination with Other Licensed Operators for Planned Outages / Migrations
  • Experience in NMS/EMS applications
  • Experience in Database applications like Remedy, Clarify & Crammer etc
  • High & Low level Design and Planning experience in SDH, DWDM systems
  • Good communication skills both written and oral, able to communicate technical concepts to all levels
  • Coordination with Transmission Integration, Core capacity Planning and Field Support teams for the delivery of SDH/SONET/DWDM Core bandwidths

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