IT Specialist I

Vanderlande


Date: 1 day ago
City: Pune, Maharashtra
Contract type: Full time
Job Title

IT Specialist I

Job Description

Position Name IT Specialist I – GSD.

Mandatory Skills

  • Excellent Oral and written communication skills
  • Experience with IT Project deliveries & technical guidance of teams.
  • Good understanding of cloud concepts. Experience with Azure cloud desired.
  • Knowledge of end-to-end IT Infrastructure architecture. Should have the focus towards technologies and their dependence on each other.
  • Good knowledge on setup and troubleshooting of container technologies is a must.
  • CKA and DCA certifications would be desired.
  • Sound knowledge of server environments both Linux & Microsoft Windows Server (Server 2016 R2, 2019) Client OS (Windows 10) (MCSA & RHCSA certifications)
  • Sound Knowledge of Virtualization, VMware ESXi 7 & above (VCP certification preferred) and storage technologies.
  • Specific experience with Nagios OP5mon would be an added advantage. Experience with other IT monitoring tools would also help.
  • Experience in monitoring and resolving hardware issues relate to server & client hardware. Experience with HP Server hardware would be an added advantage.

Secondary Skills

  • Knowledge of Networks & Cisco technologies would be an added advantage.
  • Experience with VEEAM or other backup products.

Primary Roles & Responsibility

  • Monitoring health of Datacenters worldwide & taking corrective actions.
  • Support virtualization & network related topics.
  • Provide first level contact and convey resolutions to customer issues & escalate unresolved queries to the next level of support.
  • Monitoring and maintaining local inventory of hardware & Software.
  • Experience in a fast pace 24X7 environment, need good time management, solid communication skills, and quick response.
  • Excellent organizational, and support case management skills. Successful communicator at all levels using all media, with excellent interpersonal skills.
  • Hands-on experience providing end-user support in a high availability, mission critical support operation. Managed Services Support experience is a plus.
  • Excellent communications skills and the ability to communicate effectively at all levels both within and outside the organization.
  • Strong knowledge of standard hardware & software configurations, Storage and Computing preferred.
  • Demonstrates skill, knowledge and understanding of company, products, job duties, and appropriate work methods.

Qualifications

  • Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
  • Strong technical knowledge across a range of IT areas, including hardware, software, networks, and security.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and decision-making abilities.
  • ITIL or other IT service management certifications are a plus.
  • OEMs certifications like VCP, CKA, DCA are desired.

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