IT Manager

Hapag-Lloyd AG


Date: 2 days ago
City: Chennai, Tamil Nadu
Contract type: Full time
Job Summary:

We are seeking a highly skilled and certified IT Manager to oversee our company's

technology operations and ensure the implementation of efficient IT systems and policies.

The ideal candidate will have extensive experience in IT management, ITIL V4 certification,

and ISO 27001. The IT Manager will be responsible for managing the IT team, developing

and implementing IT policies, and ensuring compliance with headquarters, industry standards

and regulations.

Key Responsibilities:

  • Strategic Planning and Management:
  • Develop and implement IT strategies that align with the company's business


goals.

  • Oversee the planning, implementation, and maintenance of IT systems and


operations.

  • Manage IT budgets and optimize expenditure.
  • IT Service Management:
  • Implement and manage ITIL V4 processes to improve service delivery and


support.

  • Ensure effective incident, problem, change, and release management.
  • Monitor and report on IT service performance, identifying areas for


improvement.

  • Information Security:
  • Lead the implementation and maintenance of ISO 27001 standards to ensure


robust information security management.

  • Conduct regular risk assessments and develop mitigation strategies.
  • Ensure compliance with security policies, procedures, and regulatory


requirements.

  • Team Leadership and Development:
  • Manage and mentor a team of IT professionals, providing guidance and


support for their professional development.

  • Foster a culture of continuous improvement and collaboration within the IT


team.

  • Conduct performance reviews and set objectives for team members.
  • Infrastructure and Systems Management:
  • Oversee the maintenance and optimization of the company's IT infrastructure,


including servers, networks, and software applications.

  • Ensure the reliability, availability, and security of IT systems.
  • Asset Audit management.
  • Manage relationships with external vendors and service providers.


Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • ITIL V4 certification.
  • Knowledge Modern Network Infrastructure MPLS VLAN, SD-WAN
  • ISO 27001 certification.
  • Proven experience in IT management or a similar role.
  • Strong knowledge of IT service management frameworks and information security


standards.

  • Excellent leadership and team management skills.
  • Strong analytical and problem-solving abilities.
  • Effective communication and interpersonal skills.
  • Ability to manage multiple projects and priorities in a fast-paced environment.


Preferred Skills:

  • Experience with cloud computing and virtualization technologies.
  • Knowledge of network and infrastructure management.
  • Proficiency in project management methodologies (e.g., Agile, Scrum).
  • Familiarity with cybersecurity best practices and emerging threats


Perks and Benefits at HLTC :

Recreation: Play area with PS5, Table Tennis, Foosball, Carrom, and Chess

Financial & Health: Provident Fund, Gratuity, Performance Bonus, Medical Insurance, Leave Travel Allowance

Work-Life Balance: Hybrid model after probation confirmation based on Manager's approval (3 days in office, 2 days WFH), Generous Leave Policies

Facilities: Car/Bike Parking, Food Court, Modern Office Environment

Professional Development: HL Academy - Training Programs, Career Growth Opportunities, Employee Referral Policy

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