Internal Firm Services - Ethics & Compliance - Program Effectiveness - Senior Manager

A career in our Ethics and Business Conduct - Practice Support practice, within Risk and Compliance services, will provide you the opportunity to work with a team that provides clients with extensive risk and controls technical knowledge and sector specific experience. You’ll have the opportunity to develop a holistic approach to risk that protects businesses, facilitates strategic decision making and enhances efficiency by assisting management in the assessment of project risks and controls. Our team helps PwC develop and design effective compliance and ethics initiatives that help us proactively manage our ethics and compliance programmes. You’ll assist through all stages of the compliance and ethics life cycle including compliance programme assessments, development and transformation, risk assessment, and industry regulatory compliance.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

Responsibilities

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
• Deal effectively with ambiguous and unstructured problems and situations.
• Initiate open and candid coaching conversations at all levels.
• Move easily between big picture thinking and managing relevant detail.
• Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
• Contribute technical knowledge in area of specialism.
• Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
• Navigate the complexities of cross-border and/or diverse teams and engagements.
• Initiate and lead open conversations with teams, clients and stakeholders to build trust.
• Uphold the firm's code of ethics and business conduct.
  
  

Position/Program & Title

Ethics & Compliance Senior Manager at PwC AC Kolkata

Job Summary

A career in Risk Management, within Internal Firm Services, will provide you with the opportunity to advance and foster integrity-based decision making and conduct by PwC professionals throughout our organisation. You’ll focus on promoting and monitoring compliance with applicable external laws and regulations as well as internal policies and procedures to help manage PwC’s regulatory, litigation, and reputational risk.

Our Compliance team is responsible for oversight of all Compliance activities by our PwC professionals. As part of the team, you’ll help promote and monitor compliance with applicable external and internal policies, laws and regulations and subsequently, manage PwC’s regulatory, litigation and reputational risk.

Job Description

As a Senior Manager in AC Kolkata Ethics and Compliance (E&C), you will be responsible for:

• Handle end to end education and messaging for Ethics & Compliance function as per the policy and procedures of the Firm.
• Ensuring Program Effectiveness and all program interventions in Program Effectiveness are effectively supported in terms of the assessment, design, implementation, baseline, monitoring, evaluation, transition, learning and documentation as per local, US E&C, and Network standards requirement
• Drive, create, and own end-to-end E&C communications across multiple channels
• Ensuring the local Ethics and Compliance communications are reviewed and vetted by the relevant stakeholders and approved by the US Education and Messaging team
• Prepare and present detailed reports on program impact, communicating findings to the E&C Director and other stakeholders.
• Own and deliver against a comprehensive communication plan for internal communications; ensure messages are being delivered to the right audience at the right time in the right channel, in a consistent and engaging format
• Identify emerging topics in E&C function and develop proactive plans, including crafting communications as needed
• Conduct and support compliance risk assessments and communications in order to ensure compliance with applicable guidelines enacted by PwC AC Kolkata internal policies and procedures
• Coordinate, support and assist internal or external audit activities by providing necessary documentation and insights, ensuring compliance with firm policies and regulatory requirements.
• Maintain an up-to-date knowledge and understanding of firm’s and network requirements, compliance and reporting responsibilities
• Identify opportunities for process enhancements and innovation, implementing best practices to improve program delivery and effectiveness
• Perform other related tasks as assigned.
  
  

Position/Program - Important Requirements

• Proven track record in designing and executing successful training programs
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations, etc.)
• Experience in Ethics and Business Conduct domain and handling people related matters will be an added advantage
• Strong analytical skills with experience in data analysis and performance metrics
• Excellent leadership, collaborative and team management capabilities
• Exceptional communication and presentation skills
• Ability to think strategically and execute methodically
• Experience working in a cross-functional environment
• Strong problem-solving skills and attention to detail
• Excellent working knowledge of MS Office
• Proven ability to work in a dynamic environment with stakeholders across the globe
• Decision making aptitude based on given guidelines and in ambiguous contexts
• Prior experience and most importantly a very strong interest in training and communications
• An interest in and preferably some working knowledge of Gen AI tools/technologies
• Adhering to timelines and excellent project management capabilities
• Committed and self-motivated
  
  

Basic Qualifications: A degree in English, Journalism, Communication, Law or related fields would be ideal and preferred

Minimum Years of Experience: 6 - 10 year(s)