Inside Sales Coordinator - Level III
Cummins India
Date: 3 weeks ago
City: Lucknow, Uttar Pradesh
Contract type: Full time

Description
Key Responsibilities:
Responds to incoming customer calls, emails, qualifies them, and routes the qualified contacts and leads to associated sales professional(s). Compiles budgetary quotes for simple to complicated jobs by gathering technical data, customer presentations, lead time and others for customer facing sales force. Gets involved in customer visits and events, makes decisions where there is no clear procedure outlined. Receives and processes orders, issues order acknowledgements, invoices and shipping notices for simple to complicated jobs. Communicates order status, inventory status and other associated information to customer facing sales force, and identifies any issues. Resolves customer issues where applicable, engages other for resolution where applicable (including shipment and after sale). Periodically reviews and reports inventory/stock levels, takes action and creates orders if needed. Actively supports all branch personnel in the sale of products to retail customers across varying levels of tasks.
Responsibilities
Competencies:
Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Channel Awareness - Explains and contextualizes industry structure, dynamics, and path to market in order to advance organizational goals.
Account Planning - Identifies objectives to drive execution of business and/or account strategy by reviewing the status relative to where it needs to be and enabling tracking of progress against targets.
Adapts to target audience - Explains complex topics (significant technical data, subject matter expertise, etc.) in such a way that the target audience (e.g. sales professionals, customers, training vendors, etc.) can understand, retain, and use the information
Integrates Customer Perspective - Incorporates an understanding of the customers' perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs and increase revenue.
Sales Forecasting - Collects and assesses customer data from internal and external sources; compares against historical data to determine useful inputs and create a forecast of future consumption patterns.
Sales Pipeline Management - Plans proactively for successful execution of account/territory-level sales strategies and plans based on current pipeline; evaluates pipeline health (size, contents, progress); adjusts sales strategy, plans, or high impact activities accordingly; as applicable coaches sellers in order to achieve sales objectives.
Sense Making - Through a series of diagnostic and probing questions and research, develops and/or supports an intimate understanding of the customer needs, behaviors, and/or their buying journey. Synthesizes complex information from internal and external resources to deliver tailored solutions for the internal or external customer.
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
Education, Licenses, Certifications
High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience
Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.
Qualifications
Skills Required:-
Organization Cummins Inc.
Role Category Hybrid
Job Type Office
Min Salary $
Max Salary $
ReqID 2414925
Relocation Package Yes
Key Responsibilities:
Responds to incoming customer calls, emails, qualifies them, and routes the qualified contacts and leads to associated sales professional(s). Compiles budgetary quotes for simple to complicated jobs by gathering technical data, customer presentations, lead time and others for customer facing sales force. Gets involved in customer visits and events, makes decisions where there is no clear procedure outlined. Receives and processes orders, issues order acknowledgements, invoices and shipping notices for simple to complicated jobs. Communicates order status, inventory status and other associated information to customer facing sales force, and identifies any issues. Resolves customer issues where applicable, engages other for resolution where applicable (including shipment and after sale). Periodically reviews and reports inventory/stock levels, takes action and creates orders if needed. Actively supports all branch personnel in the sale of products to retail customers across varying levels of tasks.
Responsibilities
Competencies:
Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Channel Awareness - Explains and contextualizes industry structure, dynamics, and path to market in order to advance organizational goals.
Account Planning - Identifies objectives to drive execution of business and/or account strategy by reviewing the status relative to where it needs to be and enabling tracking of progress against targets.
Adapts to target audience - Explains complex topics (significant technical data, subject matter expertise, etc.) in such a way that the target audience (e.g. sales professionals, customers, training vendors, etc.) can understand, retain, and use the information
Integrates Customer Perspective - Incorporates an understanding of the customers' perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs and increase revenue.
Sales Forecasting - Collects and assesses customer data from internal and external sources; compares against historical data to determine useful inputs and create a forecast of future consumption patterns.
Sales Pipeline Management - Plans proactively for successful execution of account/territory-level sales strategies and plans based on current pipeline; evaluates pipeline health (size, contents, progress); adjusts sales strategy, plans, or high impact activities accordingly; as applicable coaches sellers in order to achieve sales objectives.
Sense Making - Through a series of diagnostic and probing questions and research, develops and/or supports an intimate understanding of the customer needs, behaviors, and/or their buying journey. Synthesizes complex information from internal and external resources to deliver tailored solutions for the internal or external customer.
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
Education, Licenses, Certifications
High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience
Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.
Qualifications
Skills Required:-
- Achieve sales AOP for the assigned territory of NER and NCR
- Achieve Receivable target and bring it below 10%
- Grow business across the territory and add new contracts
- Ensure smooth execution of existing contracts and support the KAM
- Ensure follow up and streamline SD, EMD collection
- Should be having Diploma or Degree in engineering with 3-5 yrs experience
- Good communication and negotiation skills
- Railway industrial experience and Government client management experience would be added advantage.
Organization Cummins Inc.
Role Category Hybrid
Job Type Office
Min Salary $
Max Salary $
ReqID 2414925
Relocation Package Yes
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Interior designer
KreateCube,
Lucknow, Uttar Pradesh
2 weeks ago
Job DescriptionPinki Saxena is seeking an interior design and architecture drafting professional who excels in creating detailed, visually appealing presentation drawings. She values precision, creativity, and technical expertise to bring her design concepts to life. An ideal candidate should possess a strong understanding of space planning, materials, and drafting software such as AutoCAD or SketchUp. With an eye for aesthetics...

Video Editing/Making Internship in Lucknow
zFrames Media,
Lucknow, Uttar Pradesh
2 weeks ago
Selected Intern's Day-to-day Responsibilities Include Edit raw footage into polished videos with smooth transitions & effects Add creative elements like text, graphics & animations Sync audio with video for seamless storytelling Manage and organise video assets efficiently Implement feedback from senior editors & clientsAbout Company: zFrames Media was established to deliver high-quality, engaging content that resonates with audiences. Our mission...

Marketing Assistant
Falconvest,
Lucknow, Uttar Pradesh
3 weeks ago
We are looking for a proactive, results-driven Marketing Assistant to connect with key decision-makers in businesses-such as Finance Managers, Finance Directors, Senior Accountants, and Managing Directors, to introduce our specialized legal services. The ideal candidate must be confident, articulate, and capable of building strong client relationships through professional communication and outreach.ResponsibilitiesInitiate and conduct outreach calls to finance and management professionals...
