Information system Executive

HYATT Hotels


Date: 3 weeks ago
City: Raipur, Chhattisgarh
Contract type: Full time
Organization- Hyatt Raipur

Summary

 Operational

  • Provides technical assistance, advices to hotel management so as to minimise overhead expenses and maximise productivity in all areas.
  • Assist authorised users in relation to operation of the hotel’s I.S. system hardware, various modules and supporting personal computers.
  • Coordinates timely repair and return to service any faulty systems or items of equipment.
  • Establishes and implements procedures to ensure backup of data in any I.S. system.
  • Rebuilds data corrupted by either hardware or software faults.
  • Coordinates the timely handling of any software fault reports or enhancement requests.
  • Sets up emergency procedures to continue the operation of the hotel in the event of system failure.
  • Provides manuals on the issue of I.S systems and incorporates those manuals into the relevant operating procedures of the hotel.
  • Establishes necessary security measures to prevent unauthorised access to the I.S. systems.
  • Provides technical assistance to internal and external audit employees.
  • Works with Sales and Marketing Department and Operational Departments to set up and maintain clean relevant databases for management purpose

Personnel

  • Plans and implements effective training programmes for employees in coordination with the HR/Training Manager and Departmental Trainers.
  • Encourages employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation.
  • Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.
  • Ensures that all employees have a complete understanding of and adhere to employee rules and regulations.
  • Ensures that employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.
  • Feedback the results of the Employee Opinion/Pulse Survey and to ensure that the relevant changes are implemented.

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