ICQA Process Assistant, ICQA

Description

At Amazon, we strive to be Earth’s most Customer-Centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history every day and the good news is its still Day 1 for us.

Job Title: Process Assistant ( ICQA)

Location: Hyderabad

Summary

Associates who apply for this position should be available to work any shift. This position is open for multiple departments.

Key Job Elements

• Support and work in the department as required
• Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
• Providing coverage for Area Managers
• Providing policy follow-up, attendance tracking (duties do not extend to discipline)
• Tracking and reporting of ATS/labor hours
• Assisting the floor as an associate resource, training associates and verifying SOP compliance
• Ensuring successful area performance, through tracking, reporting and feedback of associate performance
• Participating in Operational Excellence initiatives in some capacity
• Filling in as needed with production duties
• Fully understanding workflow and daily production goals
• Reviewing and updating SOP as required
• Assisting in keeping work area clean and organized
• Identifying and addressing safety hazards within the work area
• Coaching associates to work safely at all times
• Participating in safety initiatives
• Referring all job injuries immediately to area manager
  
  

Basic Qualifications

• Associates must be in good standing
• Ability to work overtime as required
• Ability to work flexible schedules/shifts/areas
• Continued meeting or exceeding of department performance goals
• Has experience using computers to develop materials, presentations and communicate through email.
  
  

Preferred Qualifications

• Education beyond High School, and/or prior experience managing employees
• Excellent interpersonal skills
• Demonstrated problem solving skills and analytical skills
• Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management
• Experience with an FC kaizen or Shingi event
• An awareness and willingness to use OE tools and techniques
• Experience working in Problem Solve a plus
• Leadership ability
• Respect from associates in production area
  
  
  

Company - ASSPL - Karnataka

Job ID: A2705891