Human Resource Business Partner | Process Manager | Chandigarh /Mohali | US Shift| (VC)

eClerx is a leading productized services company, bringing together people, technology and domain expertise to amplify business results.

Our mission is to set the benchmark for client service and succession in our industry.

Our vision is to be the innovation partner of choice in technology, data analytics, and process management services.

Why eClerx?

- Dynamic Work Environment: Engage in innovative projects and a diverse team.

- Growth Opportunities: Enhance your professional journey with continuous learning.

- Inclusive Culture: Collaborate with a team that values every contribution

Human Resource Business Partner | Process Manager | Chandigarh /Mohali | US Shift| (VC) - Profile - Human Resource Business Partner (AD)

- Designation: PM - Process Manager

- Location: Chandigarh /Mohali

- Work mode: Monday to Friday (WFO)

- Required Exp - 3+ Years relevant exp

- Notice Period - Immediate to 60 Days max

- Timing - 6:00 PM - 3:00 PM

Process Manager Role & responsibilities:

- Work closely with the Program Leader and other senior managers in the program to ensure a balance in HR & Ops communication and that - Company policies are adhered to in the Program

- Carry out the HIPO development and Career discussion programs for the identified group of Analyst/ Sr. Analyst

- Monitor PIP for bottom performers in the Program

- Attrition management for the Program/process

- Target to reduce Grievance Level up to ZERO percent.

- Plan & organize fun on-floor events

- Organize MTMs and conduct pulse meetings for the A/SA pool

- Oversee the 90-Day On-boarding program.

- Ensure that the employees in the Program attend KM training programs

- Conduct sessions to explain the concept of Performance Appraisals in the Organization.

- Help new managers with evaluating their subordinates.

- Conduct exit interviews of A/SAs within timelines

- Timely closure of PIP cases for A-SAs

- Close BG cases for A/SAs in the Program where Insufficiency/discrepancy -has been identified

- Tracker Updating and Reporting

- Ensure that all trackers like grievance, PIP, etc., are updated on a real-time basis and shared with the Sr. HR BP and other stakeholders

- Create all necessary reports and dashboards required for each program/process area

- Drive REWARDS & RECOGNITION in the program to recognize & reward contributions and achievements in order to motivate

Technical and Functional Skills:

- Degree with at least 5+ years of experience in HRBP role.

- Good exposure to performance appraisal, succession planning, and stakeholder management.

- Experience required in employee engagement and connect activities.

- Good knowledge of Excel and experience in preparing various trackers.

- Strong verbal, written, and interpersonal communication abilities.

- Strong analytical skills and experience using and presenting data to make decisions.