HR Service Delivery | 14 to 20 years | Mumbai & Pune
Capgemini
Date: 1 week ago
City: Pune, Maharashtra
Contract type: Full time

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Job Description
As a Service Delivery & Change Lead with Capgemini, you will be involved in driving efficiency, innovation, and digital adoption in HR processes
Primary Skills - HR Service Delivery, HR Automation/ Transformation, Change Management, HR Consulting, Global Shared Services and Success factors.
In this role you will play a key role in:
Professional Skills
Job Description
As a Service Delivery & Change Lead with Capgemini, you will be involved in driving efficiency, innovation, and digital adoption in HR processes
Primary Skills - HR Service Delivery, HR Automation/ Transformation, Change Management, HR Consulting, Global Shared Services and Success factors.
In this role you will play a key role in:
- Build and validate HR Transformation business case
- Evaluate HR products/ platforms for adoption
- Establish financial tracking mechanisms / reporting frameworks to measure success
- Drive workshops, consensus, and use storytelling to communicate operations transformation impact through presentations / newsletters
- Develop point of view reports for new people operations practices
- Drive outcomes through HR efficiency initiatives
- Build benchmarks for HR shared services
- Implement Six Sigma to streamline HR processes and enhance productivity
- Identify & promote transformation success stories, working with branding teams
- Generate executive leadership reports with actionable insights
Professional Skills
- Ability to build / validate business case, financial tracking, and data-driven decision-making
- HR operations strategy, process optimization (Six Sigma), technology evaluation, and shared services benchmarking
- Stakeholder engagement, storytelling, presentations, and executive reporting
- Proficient in HR efficiency initiatives, KPI tracking, and branding success stories
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