HR Benefits Operations Specialist

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The benefits operations team is part of the dynamic People Experience team. This small but collaborative group is committed to building a forward-looking and future-ready people function at Grab. Our focus is on delivering top-notch benefits programmes that enhance employee well-being and satisfaction.

Get to Know the Role

As a HR Benefits Operations Specialist, you will play a pivotal role in managing benefits programmes to align with employee needs and regulatory standards. Key responsibilities include overseeing the end-to-end insurance renewal cycle, addressing complex benefit inquiries, and supporting projects aimed at enhancing benefits administration. This on-site position, based in our Bangalore office, reports to the Benefits Operations Manager.

The Critical Tasks You Will Perform

• Operational Management: Oversee the operational aspects of benefits programmes across regions, addressing escalated issues and providing solutions for unique inquiries.
• Data and Compliance: Ensure data accuracy and compliance within HR systems relating to benefits.
• Reporting and Documentation: Prepare and manage reports and documentation required for audits and regulatory submissions, conducting internal reviews to resolve any encountered issues.
• Enrollment and Life Changes: Assist during benefits enrollment periods and major employee life changes.
• Vendor Relationships: Cultivate relationships with vendors, ensuring compliance with service agreements.
• Employee Engagement: Develop materials to increase employee understanding of their benefits options and facilitate benefits fairs and informational sessions to enhance engagement.
  
  

Qualifications

What Essential Skills You Will Need

• Experience: 3 years in benefits administration or HR operations, with regional exposure preferred.
• Regulatory Knowledge: Familiarity with employee benefits programmes and legal requirements to ensure compliance and data accuracy within HR systems.
• Vendor Management: Negotiate vendor agreements to ensure compliance with service agreements.
• Analytical Abilities: Proficiency in analysing and resolving benefit-related issues.
• Discretion: Skill in handling sensitive information confidentially.
• Project Coordination: Experience supporting projects geared towards improving benefits administration and employee engagement.
  
  

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
  
  

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.