Housekeeping Manager

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We are seeking a highly organized and motivated Housekeeping Manager to join our team in Gandhinagar, India. The ideal candidate will play a crucial role in maintaining the highest standards of cleanliness and guest satisfaction in our establishment. As a Housekeeping Manager, you will lead and inspire a team of housekeeping staff while ensuring efficient operations and exceptional service delivery.

• Oversee daily housekeeping operations, ensuring all areas meet cleanliness and presentation standards
• Develop and implement effective cleaning schedules and procedures
• Manage and motivate a diverse team of housekeeping staff, providing training, guidance, and performance feedback
• Conduct regular inspections of guest rooms, public areas, and facilities to maintain quality standards
• Coordinate with other departments to address guest requests and maintenance issues promptly
• Manage inventory of cleaning supplies and equipment, ensuring optimal stock levels
• Implement and maintain health and safety protocols in compliance with local regulations
• Prepare and manage departmental budgets, controlling costs while maintaining service quality
• Handle guest complaints and concerns professionally, ensuring timely resolution
• Continuously seek ways to improve operational efficiency and guest satisfaction
  
  

Qualifications

• 1-2 years of progressive leadership experience in housekeeping, preferably in a hospitality setting
• Strong attention to detail and ability to maintain high cleanliness standards
• Exceptional communication and interpersonal skills
• Demonstrated ability to lead, motivate, and manage a diverse team
• Excellent organizational and time management skills
• Proficiency in prioritizing and handling multiple tasks in a fast-paced environment
• Flexible schedule availability, including evenings, weekends, and holidays as required
• Proficient in English; knowledge of additional languages is a plus
• Working knowledge of Microsoft Office and hotel housekeeping management systems
• In-depth understanding of cleaning techniques, products, and equipment
• Familiarity with health and safety regulations in the hospitality industry
• Strong budget management and cost control skills
• Customer-focused mindset with a commitment to delivering exceptional guest experiences
• Ability to stand, walk, and perform physical tasks for extended periods
  
  

Additional Information

"Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities.

Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration."