Hotel Manager

Company Description

Why work for Accor?

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Job Description

We are seeking a visionary and customer-focused Hotel Manager to lead our prestigious hotel in the vibrant city of Jaipur, India. As the Hotel Manager, you will be responsible for overseeing all aspects of our hotel operations, ensuring exceptional guest experiences, and driving business growth.

• Provide strategic leadership and direction for all hotel departments, including front office, housekeeping, food & beverage, and maintenance
• Develop and implement innovative strategies to enhance guest satisfaction and loyalty
• Manage the hotel's financial performance, including budgeting, forecasting, and cost control measures
• Foster a collaborative and supportive work environment that promotes employee engagement and development
• Ensure compliance with all relevant industry standards, local regulations, and company policies
• Build and maintain strong relationships with key stakeholders, including guests, employees, and local community partners
• Analyze market trends and competitor activities to identify opportunities for growth and improvement
• Implement and maintain quality control systems to uphold the hotel's standards of excellence
• Oversee the recruitment, training, and performance management of all hotel staff
• Collaborate with sales and marketing teams to develop and execute effective revenue-generating strategies
• Address and resolve guest concerns promptly and professionally, ensuring high levels of guest satisfaction
• Stay informed about the local tourism industry and leverage opportunities to promote the hotel
  
  

Qualifications

• Proven experience as a Hotel Manager or in a similar leadership role within the hospitality industry
• Bachelor's degree in Hospitality Management, Business Administration, or a related field
• Strong business acumen with a track record of driving commercial performance and meeting KPIs
• Excellent leadership and team management skills, with the ability to inspire and motivate staff
• Outstanding communication and interpersonal skills, with the ability to build relationships at all levels
• Strategic thinker with strong problem-solving and decision-making abilities
• Proficiency in hotel management software and financial management systems
• In-depth knowledge of hotel operations, including front office, housekeeping, and food & beverage
• Demonstrated ability to deliver exceptional customer service and manage guest expectations
• Strong financial management and budgeting skills
• Passion for continuous learning and commitment to personal and professional development
• Familiarity with the local culture and tourism industry in Jaipur is highly desirable
• Ability to work flexible hours, including evenings, weekends, and holidays as required
• Excellent organizational and time management skills
• Innovative mindset with the ability to implement creative solutions to improve hotel operations