Hiring for Technical Support Associate In Jaipur

Cenus Consulting


Date: 2 weeks ago
City: Jaipur, Rajasthan
Contract type: Full time
Technical Support Associate

  • International Process
  • Voice Process
  • Salary: 36,000 CTC (31,000 in-hand)
  • Location: Jaipur, Rajasthan
  • Experience: 1+ year BPO experience
  • Work Mode: Work From Office
  • Rotational Shifts

Responsibilities

  • Handle inbound customer calls, resolve technical issues.
  • Provide accurate, timely solutions to customer queries.
  • Troubleshoot software/hardware issues.
  • Document customer interactions, resolution details.
  • Meet/exceed customer satisfaction, quality targets.

Requirements

  • Graduation mandatory.
  • 1+ year BPO experience.
  • Excellent English communication skills.
  • Ability to work in rotational shifts.

Benefits

  • Competitive salary.
  • Global client exposure.
  • Professional growth, development.
  • 5-day workweek.

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