Head Quality - Plant

About the Company

Varroc is committed to delivering high-quality automotive components and systems, fostering a culture of continuous improvement and innovation.

About the Role

Establish, monitor and continuously improve Varroc Quality Management System by maintaining certification requirements of customers and third-party agencies. Ensure customer satisfaction and supplier performance improvements through plant quality tests. Facilitate continuous internal quality process and system improvements.

Responsibilities

• Monitor review activities to sustain certification requirements of the customers, including self-audits and audits by customers.
• Facilitate certification by external third-party agencies such as International Automotive Task Force (IATF) through yearly plant surveillance audits.
• Coordinate observations from all plant audits through Plant QA Lead and Plant Head for reporting and submission to the customer.
• Manage customer complaints through supervision of plant quality leads, including implementation of corrective actions to ensure issues are not repeated.
• Manage warranty cost reduction by implementing system improvements to reduce early failure rate of parts.
• Manage customer satisfaction scores improvement through reduction or rejection reduction PPM (parts per million - internal, external).
• Participate in meetings with customer quality assurance representatives.
• Develop quality management processes as per the requirement of the customer for the new part.
• Ensure submission of production part approval process by overseeing testing with R&D and ME and participating in weekly reviews.
• Ensure continuous improvement to quality by overseeing kaizens, and other improvement techniques, throughout the product life.
• Design mechanism for component testing and process testing and implement in plants.
• Oversee plant quality leads to conduct testing on the line and final inspection of parts.
• Enforce mechanism to improve supplier performance, including any major supplier issues which are affecting part quality and customer matrix.
• Participate in recruitment process to identify the right talent across positions within the function.
• Establish individual performance expectations and regularly review individual performance of the team.
• Identify and create development opportunities for team members to enhance functional knowledge.

Qualifications

BE /Diploma - Mechnical / Production / Automobile with 15+ years of experience.