Head of Accounts and Finance

Indira Securities P.Ltd.


Date: 3 weeks ago
City: Indore, Madhya Pradesh
Contract type: Full time
#

Voice Quality Analyst ## Job Responsibility ### Job Purpose: We are looking for a Young, Energetic, Self-motivated and Self-disciplined Customer Care Executive ESSENTIALLY FROM STOCK BROKING INDUSTRY BACKGROUND who has an experience of some 2-3 years in the same/similar domain, has excellent communication skills, and has a good know how regarding the Trading market. ### Responsibilities: Selected Executives job responsibilities (include, But Not Limited To The Following):

  • Conduct Voice Tests and Assessment.
  • Identify Call Defects.
  • Record and Report all the Call Logs and Issues pertaining to them.
  • Support Process Improvements by mentoring the team with inputs on betterment of the communication.
  • Make Necessary Reports regarding the entire protocol taken. ### Requisite Skills:
  • Should be compulsory from the Finance sector - Share marketing/ Stock Broking background.
  • Strong verbal as well as written communication skills.
  • Must be able to work in a fast paced environment.
  • Proficient with Microsoft Office. ### Qualification: Any Graduate/ Post Graduate ### Package: 3-4 LPA ### Locations: Indore

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