Head - Branding, Marketing & Alliances - 11551
GMR Group
Date: 3 weeks ago
City: Delhi, Delhi
Contract type: Full time
Job Purpose
Develop and execute business plans for Non- Aero Commercial business in DIAL through business partners with support of Internal & External stakeholders, in order to maximize retail sales and achievement of income targets for F & B, lounges, hotel, advertising, car park, taxi, forex, telecom, spa and other similar businesses at the airport
ORGANISATION CHART
Key Accountabilities
Accountabilities Key Performance Indicators
Drive topline sales numbers and revenue to DIAL where by maximizing sales and income per passenger & returns from space Sales, Revenue, SPP, IPP, sales per sqft
Develop an efficient business organization through continuous development of team skills
ESI score, team training and team growth
Maximize business partner satisfaction CSI scores
Continuously improvement of passenger experience ASQ scores, Skytrax scores
New product /service development NPD
EXTERNAL INTERACTIONS
External - Roles you need to interact with outside the organization to enable success in your day to day work
Concessionaires
Security agency/CISF
BCAS
Immigration, Customs
Brands
Nature of Interaction
INTERNAL INTERACTIONS
Internal - Roles you need to interact with inside the organization to enable success in your day to day work
COO
Terminal Ops
Legal, Finance
P & E, HR, Security, Corporate Relations
Finishes, Procurement
FINANCIAL DIMENSIONS
AOP – Revenue – 1600 cr
Other Dimensions
Team size- 2 direct, 6 indirect.
also working with a peer and his team
Number of Concessionaires – 30+
Education Qualifications
preferred MBA in Marketing from a reputed business school - top 10
Relevant Experience
12-18 years of total experience
5 years of relevant experience in service/FMCG as head of a business with a large team size (5-10 members)
COMPETENCIES
Develop and execute business plans for Non- Aero Commercial business in DIAL through business partners with support of Internal & External stakeholders, in order to maximize retail sales and achievement of income targets for F & B, lounges, hotel, advertising, car park, taxi, forex, telecom, spa and other similar businesses at the airport
ORGANISATION CHART
Key Accountabilities
Accountabilities Key Performance Indicators
Drive topline sales numbers and revenue to DIAL where by maximizing sales and income per passenger & returns from space Sales, Revenue, SPP, IPP, sales per sqft
Develop an efficient business organization through continuous development of team skills
ESI score, team training and team growth
Maximize business partner satisfaction CSI scores
Continuously improvement of passenger experience ASQ scores, Skytrax scores
New product /service development NPD
EXTERNAL INTERACTIONS
External - Roles you need to interact with outside the organization to enable success in your day to day work
Concessionaires
Security agency/CISF
BCAS
Immigration, Customs
Brands
Nature of Interaction
INTERNAL INTERACTIONS
Internal - Roles you need to interact with inside the organization to enable success in your day to day work
COO
Terminal Ops
Legal, Finance
P & E, HR, Security, Corporate Relations
Finishes, Procurement
FINANCIAL DIMENSIONS
AOP – Revenue – 1600 cr
Other Dimensions
Team size- 2 direct, 6 indirect.
also working with a peer and his team
Number of Concessionaires – 30+
Education Qualifications
preferred MBA in Marketing from a reputed business school - top 10
Relevant Experience
12-18 years of total experience
5 years of relevant experience in service/FMCG as head of a business with a large team size (5-10 members)
COMPETENCIES
- Capability Building
- Strategic Orientation
- Social Awareness
- Entrepreneurship
- Execution & Results
- Teamwork & Interpersonal influence
- Problem Solving & Analytical Thinking
- Planning & Decision Making
- Personal Effectiveness
- Stakeholder Focus
- Networking
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