Guest Relation Executive For Mall -(Female)
Tensoten Services
Date: 3 weeks ago
City: Guwahati, Assam
Contract type: Full time
Duties & Responsibilities:
- Welcome and greet guests during check-in and check-out
- Allocate time & resources efficiently to deliver results under changing environment
- Responsive to change by altering behavior and eagerness to learn new skills
- Conversant with the information regarding the mall, brands and any other activities happening within the mall
- Professional approach towards dealing with the customers
- Prompt in dealing with the complaints and concerns
- Ensure regular cleaning of the restrooms and floors
- Provide support to other functions as and when required
- Abide by the rules, regulations and policies laid down by the management
- Collect & analyze customer feedback along with his likes and dislikes
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