GSA - Housekeeping
Mercure Hotels
Date: 12 hours ago
City: Lucknow, Uttar Pradesh
Contract type: Full time
Job Description
Diploma / Degree in Hotel Management / Graduate or any other equivalent qualifications.
Additional Information
0-1 year of experience
- To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale.
- Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property
- Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service.
- Ensure to remain alert, courteous and helpful to the guests and co-workers at all times.
- Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
- Interact with guests and personnel of the hotel in an efficient and friendly manner.
- Provide effective support to the team to enable them to provide a range of effective and efficient services
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Identify optimal, cost effective use of the resources and educate the team on the same.
- Responsible for maintenance and upkeep of all department equipment, fittings and fixtures and material under his / her responsibility
- Checks and controls the availability and proper usage of supplies and material.
- Inspect room linen before placing in rooms and return below standard pieces to the respective person in Housekeeping.
- Ensure to report to work on time and according to posted schedule.
- Ensure to daily change soiled linens on beds and remake beds.
- Strictly follow the lost and found procedures.
- Ensure floor pantries and corridors & fire exits are as per the standards.
- Responsible for equipping all rooms with linen, amenities in the guest rooms as per the standards.
- Ensures attendance on behavioral and vocational training in own and related areas to enhance kills and develop multi functionality
- Ensures career development and succession planning for self
- Attends training on fire safety and security system
- Shares skills with all departmental employees through on the job training for new comers.
Diploma / Degree in Hotel Management / Graduate or any other equivalent qualifications.
Additional Information
0-1 year of experience
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Field Service Engineer 2
Intuitive,
Lucknow, Uttar Pradesh
6 days ago
Company DescriptionAt Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years,...
Clinical Associate - Dental
Apollo BGS Hospitals,
Lucknow, Uttar Pradesh
1 week ago
Dear Candidate,We are delighted to introduce you to Apollo Hospitals, a leading healthcare provider in India. With a long-standing heritage spanning many decades, Apollo Hospitals has established itself as a trusted name in the healthcare field, consistently delivering exceptional care with compassion.Renowned for our state-of-the-art medical facilities, advanced technology, and a highly skilled and dedicated team of healthcare professionals, Apollo...
Branch Sales Manager - EIL
IDFC FIRST Bank,
Lucknow, Uttar Pradesh
3 weeks ago
Job RequirementsRole/ Job Title: Branch Sales Manager - EILFunction/ Department: Education Institution LoanJob PurposeThe role entails direct customer interaction and is responsible for acquisition of Loan Against Property customers for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the...
