General Manager - Transport and Network Engineering International

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Broad objective of the role

The Head of International GSPI is responsible for overseeing and leading the project management team, ensuring successful execution of projects outside of India (APAC, Americas, Europe and MENA). This role involves strategic planning, resource allocation, team leadership, and ensuring successful project delivery aligned with business objectives, timelines, and budgets while maintaining high quality standards. Key project areas include core network expansion and new rollouts for International Submarine Cable & terrestrial optical network, Global dedicated Ethernet, IP Transit /MPLS upgrades, IZO MCC & PoPs establishment including Partnership locations, POP and/or Platform optimization, migration and refresh.

Enhance the inter-lock with the Business, Supply Chain, Engineering, Vendors ,Service delivery and Service assurance teams by development of effective communication ,processes and systems. Lead cost and time optimization initiative on projects by developing alternative strategies which include vendor development, process optimization and leveraging on in-house expertise. Guide and monitor Project Managers to implement projects , and ensure smooth handover to CSO for continuous and smooth delivery of operations

with the objective of

• Executing projects timely and smoothly within the allocated budget for the Region
  
  

Minimum Qualification & Experience

10 Years of experience in Telecom industry ( project management and on field experience) ;

Other Knowledge/skills

PMP certification (most preferred), Interpersonal skills, analytical skills and communication skills

Key Responsibilities

• Project Planning
  
  

Nominate Project Manager on request from Engg/Product ; Initiate Infra feasibility based on requirements from Engg ; Guide the team in preparation of Project Plan , Capex/Opex, Resource Plan ; Discuss and establish timelines of Project with Engg/ Product team for Critical Projects

Timely & Quality submission of inputs for BC

• Project Management
  
  

Nominate /Re confirm Project manager for implementation from one of direct reports. Chair and lead the project Kick off with vendors; Guide team on project planning and timelines adherence. Guide and monitor project delivery status on time, with quality & within project budget - take corrective actions in case of project delay or escalated issues; Liaise with internal stakeholders and clear any bottlenecks ; Establish direct Peer level contact with Key Vendors for project implementation ; Communicate with CSO team ( field operations) on new projects resources and timeline; Participate in Monthly review calls and give status update on projects happening in region;

Lead the vendor evaluation as per checklist with team and communicate the score to SCM ; Participate /Lead regular review calls with Vendors, internal stakeholders

Project Hit Rate ( completion of Projects on /before committed date)

Project Duration Reduction ( % improvement over last FY)

Hit Rate of Customer Deliveries related Projects

• Financial Management
  
  

Man Hours Capitalization � Actuals Vs AoP

• Internal Customers Management
  
  

Periodical Reviews , implementation of suggestions, addressing their concerns

ICSAT Score

• Team Development
  
  

Review regularly team structure and assess talent requirements; Participate in the recruitment and selection process; Conduct goal setting and performance review for the team; Drive team development, engagement and reward initiatives; Coach and mentor team members as required and resolve people issues.

• 'Team engagement � Managerial Effectiveness Score
• %age attrition
• Manpower cost and productivity
• Audit and Process Improvement
  
  

Participate in TL9000 audit and ensure compliance to all items; Take corrective actions to close all items;

Participate in TBEM Audit

Process improvements to improve Hit Rate , reduce pain areas

Audit results

No of processes reviewed / improved